Cannot create shortcuts

Hello,
I've been having issues with my computer for a while. It started out with a virus that "scanned" my computer for an infection, and of course my wife hits "OK". I had thought i cleaned that up, then I had the "The FBI has locked your computer" for whatever reason, and I had cleaned that up as well (I thought). I have Malware Bytes PRO, and recently Norton 360 installed, and I have not had any new findings on those, but now my computer cannot create shortcuts. The shortcuts are created, but it is not linked to the target. I have given up on trying anything, as it appears I'm not solving any problems. Sorry for making problems worse if I have. Thank you for any help.
Andy


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 7.0.6000.16945
Run by Andy at 12:31:43 on 2012-12-26
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1010 [GMT -5:00]
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============== Running Processes ================
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C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
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============== Pseudo HJT Report ===============
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BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton 360\engine\20.2.0.19\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton 360\engine\20.2.0.19\ips\IPSBHO.dll
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - <orphaned>
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: ShopAtHomeIEHelper Class: {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: ShopAtHome Toolbar: {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\20.2.0.19\CoIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil32_11_3_300_265_Plugin.exe -update plugin
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [wipobc] "c:\windows\system32\rundll32.exe" "c:\documents and settings\andy\application data\wipobc.dll",WriteClassDefinition
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.200.1
TCP: Interfaces\{9250FC3D-526F-4BD8-93C6-3B08B1F91E47} : DHCPNameServer = 192.168.200.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
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============= SERVICES / DRIVERS ===============
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R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1402000.013\SymDS.sys [2012-12-17 368288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1402000.013\SymEFA.sys [2012-12-17 927904]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\definitions\bashdefs\20121130.005\BHDrvx86.sys [2012-11-29 995488]
R1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\n360\1402000.013\ccSetx86.sys [2012-12-17 134304]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1402000.013\Ironx86.sys [2012-12-17 175264]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-13 399432]
R2 N360;Norton 360;c:\program files\norton 360\engine\20.2.0.19\ccSvcHst.exe [2012-12-17 143928]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-12-17 106656]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\definitions\ipsdefs\20121225.001\IDSXpx86.sys [2012-12-26 373728]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\definitions\virusdefs\20121225.022\NAVENG.SYS [2012-12-26 92704]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.2.0.19\definitions\virusdefs\20121225.022\NAVEX15.SYS [2012-12-26 1601184]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-10-24 676936]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-10-24 22856]
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=============== Created Last 30 ================
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2012-12-26 14:01:26 -------- d-----w- c:\windows\F1A6A09F5FF34648B293CDF044348A24.TMP
2012-12-21 19:05:58 -------- d-----w- c:\documents and settings\andy.andy_new\application data\Malwarebytes
2012-12-20 03:30:27 -------- d-----w- c:\documents and settings\andy.andy_new\local settings\application data\{CA3D0BB9-D46C-11E1-8270-B8AC6F996F26}
2012-12-19 04:40:32 -------- d-----w- c:\windows\system32\N360_BACKUP
2012-12-19 04:14:02 -------- d-----w- C:\TDSSKiller_Quarantine
2012-12-19 03:05:56 -------- d-----w- c:\documents and settings\andy.andy_new\local settings\application data\Mozilla
2012-12-17 21:39:55 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-12-17 21:38:50 -------- d-----w- c:\program files\NortonInstaller
2012-12-16 04:28:01 -------- d-----w- c:\program files\common files\Symantec Shared
2012-12-16 04:27:11 -------- d-----w- c:\documents and settings\all users\application data\NortonInstaller
2012-12-16 04:22:39 -------- d-----w- c:\documents and settings\all users\application data\Norton
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==================== Find3M ====================
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2012-10-09 01:00:02 586400 ----a-r- c:\windows\system32\drivers\n360\1402000.013\srtsp.sys
2012-10-04 01:40:35 927904 ----a-r- c:\windows\system32\drivers\n360\1402000.013\SymEFA.sys
2012-10-04 01:40:20 368288 ----a-r- c:\windows\system32\drivers\n360\1402000.013\SymDS.sys
2012-10-04 01:19:14 134304 ----a-r- c:\windows\system32\drivers\n360\1402000.013\ccSetx86.sys
2012-09-29 23:54:26 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
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============= FINISH: 12:32:28.94 ===============

Attached Files

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