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Don't know where to start

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When I went to "Thread Tools" I think I hit "solved" since I can't find the thread on this forum. I'm not trying to post twice. I'll try to remember what I said. I'll describe the issue again. I should say that I'm a bit of a Luddite when it comes to tech stuff. It's not that I'm against tech, it's just that I'm inept. I don't know where to start, so I'll start at the beginning. I'm typing this on an old machine since the new laptop can not get on line.

I tried to download Revo Uninstaller to get rid of a program that came on my new laptop. I should know by now free is not really free. Ironically, the download installed many unwanted programs. I was using Control Panel to get rid of the unwanted programs using the date of installation as a guide when suddenly Control Panel shifted to icons and no date to guide uninstallation.

The 'new' laptop is a refurbished Hewlitt Packard f211-wm running Windows 10. I only use this machine to check email and look things up on the internet. Right now the laptop has a blue box that says "This app can't open Microsoft Edge can't be opened using the Built-in Administrator account. Sign in with a different account and try again." This blue box is super imposed over an ad for Norton Security. When I try to close the page by clicking on the x another ad pops up. Like I said I can't get on the internet with that machine. The icon for Internet Explorer changed position in the taskbar. Is there hope or do I have a doorstop?

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