Possible New Virus on P.C.

Hello!

I might have one, might not. If the enclosed reports show that I do not, I apologize; please forgive me.

Anyway, me mum was surfing away and clicked on a link (despite my having deactivated ads on her computer) and suddenly her P.C. is showing a blue screen complete with a literal alarm noise, saying, "Please call tech support". I think that's a scam, so I had her shut the computer down. Ran Avast's full, thorough scan and nothing, but I came here just to make sure.

So...below is the DDS scan report and attached is, well, the "attach" file.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 10.79.2
Run by Keith at 17:00:53 on 2016-02-26
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.991.288 [GMT -7:00]
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AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
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============== Running Processes ================
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C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Novatel Wireless\LTE Support\VZWMSConfig.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
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============== Pseudo HJT Report ===============
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BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [Uploader] c:\program files\seagate\seagate dashboard 2.0\Seagate.Dashboard.Uploader.exe
mRun: [AmIcoSinglun] c:\program files\amicosinglun\AmIcoSinglun.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [AvastUI.exe] "c:\program files\avast software\avast\AvastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: SoftwareSASGeneration = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
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INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
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DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.1.72.0.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1350322420296
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://driveragent.com/files/driveragent.cab
TCP: Interfaces\{4B8D6A3A-6B3B-438E-A56A-F97BCF5B6C36} : NameServer = 198.224.172.135 198.224.175.135
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\45.0.2454.101\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
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============= SERVICES / DRIVERS ===============
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R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [2014-4-17 58776]
R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswvmm.sys [2014-4-17 221240]
R1 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2015-3-18 35096]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2014-4-17 812720]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswsp.sys [2014-4-17 447848]
R2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [2014-4-20 32792]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2014-4-17 91168]
R2 avast! Antivirus;Avast Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2014-4-17 237096]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2012-3-6 54760]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2013-6-28 14624]
R2 VZWConfigService;VZW Config Service;c:\program files\novatel wireless\lte support\VZWMSConfig.exe [2011-3-21 148016]
R3 aswStmXP;Avast StreamFilter Driver;c:\windows\system32\drivers\aswStmXP.sys [2015-7-13 171608]
R3 PTDUBus;PANTECH UM175 Composite Device Driver ;c:\windows\system32\drivers\PTDUBus.sys [2012-6-13 54416]
R3 PTDUMdm;PANTECH UM175 Drivers;c:\windows\system32\drivers\PTDUMdm.sys [2012-6-13 160272]
R3 PTDUVsp;PANTECH UM175 Diagnostic Port;c:\windows\system32\drivers\PTDUVsp.sys [2012-6-13 160272]
R3 PTDUWFLT;PTDUWWAN Filter Driver;c:\windows\system32\drivers\PTDUWFLT.sys [2012-6-13 11920]
R3 PTDUWWAN;PANTECH UM175 WWAN Driver;c:\windows\system32\drivers\PTDUWWAN.sys [2012-6-13 113680]
R3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2010-4-14 32408]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;c:\program files\hp\common\HPSupportSolutionsFrameworkService.exe [2014-3-6 49464]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2015-7-9 327296]
S3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.sys [2009-5-8 25600]
S3 dsiarhwprog;dsiarhwprog;c:\windows\system32\drivers\dsiarhwprog.sys [2014-3-6 35256]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 gbalink;GBA Link Driver (gbalink.sys);c:\windows\system32\drivers\gbalink.sys [2010-10-7 19677]
S3 NWRmNet_001;Novatel Wireless Verizon RmNet Network Adapter;c:\windows\system32\drivers\NWRmNet_001.sys [2011-6-14 287744]
S3 NWUSBModem_001;Novatel Wireless Verizon USB Modem Driver;c:\windows\system32\drivers\nwusbmdm_001.sys [2011-6-14 176384]
S3 NWUSBPort_001;Novatel Wireless Verizon USB Status Port Driver;c:\windows\system32\drivers\nwusbser_001.sys [2011-6-14 176384]
S3 NWUSBPort2_001;Novatel Wireless Verizon USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2_001.sys [2011-6-14 176384]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
S4 Seagate Dashboard Services;Seagate Dashboard Services;c:\program files\seagate\seagate dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [2014-2-10 16000]
S4 Seagate MobileBackup Service;Seagate MobileBackup Service;c:\program files\seagate\seagate dashboard 2.0\MobileService.exe [2014-2-10 157264]
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=============== File Associations ===============
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ShellExec: AvastSZB.exe: open="c:\program files\avast software\szbrowser\Launcher.exe" "%1"
ShellExec: Cdj.exe: null="c:\program files\padus\discjuggler\Cdj.exe"
ShellExec: SZBrowser.exe: open="c:\program files\avast software\szbrowser\Launcher.exe" "%1"
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=============== Created Last 30 ================
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2016-02-11 20:02:02 52184 ----a-w- c:\windows\avastSS.scr
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==================== Find3M ====================
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2016-02-11 23:37:30 796864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2016-02-11 23:37:30 142528 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2016-02-11 23:35:04 8230080 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2016-02-11 20:03:16 221240 ----a-w- c:\windows\system32\drivers\aswvmm.sys
2016-02-11 20:02:06 91168 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2016-02-11 20:02:06 58776 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2016-02-11 20:02:06 32792 ----a-w- c:\windows\system32\drivers\aswHwid.sys
2016-02-11 20:02:06 171608 ----a-w- c:\windows\system32\drivers\aswStmXP.sys
2016-02-11 20:01:47 812720 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2016-02-11 20:01:47 35096 ----a-w- c:\windows\system32\drivers\aswKbd.sys
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============= FINISH: 17:01:36.23 ===============

Attached Files

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attach.txt (19.7 KB)