Hi, I'm Steve. I am really hoping someone can help with this problem...
On Wednesday night I logged on to my laptop to be greeted by what seemed to be some kind of malware. I've had malware problems on this machine a couple times in the last 2 years, both were standard police ones that covered the screen and demanded payment of some sort. This time, it was a screen that had a very weird, almost fractal-like design, taking up my whole screen. In the bottom left corner was a little box that appeared to show a parson on a webcam wearing a sheep mask. I immediately turned off the laptop and left it until the next day, I was a little freaked out tbh.
Yesterday I didn't log back in to my laptop, but attempted to use my Kaspersky rescue disc that I have used before to detect malware. After a 4 hour scan of all drives/files nothing was found. I then attempted a system restore to a set point a couple of weeks ago but this failed to work.
This morning I have logged back in but the screen that was there before is now gone and I seem to have full access to all my files and programs. I've downloaded Malwarebytes and run a scan, which found about 94 non-malware threats. I have deleted all of these.
I have Windows defender running all the time, and I did not notice anything strange the last time I used my laptop before seeing the weird sheep-screen. So I'm not sure how it would have got on there. Last time I had a malware problem I ended up resetting my entire laptop and losing everything I had on it, which I really don't want to do again. I have a lot of files I want to keep, but am apprehensive about copying them to a USB in case any viruses or whatever get on it too.
I would reeeeaaally appreciate some help on this. Thanks!
PS I will avoid accessing any sites that require me to enter log in details etc until I know I'm safe :)
PPS The laptop is a Sony Vaio and runs Windows 8.
On Wednesday night I logged on to my laptop to be greeted by what seemed to be some kind of malware. I've had malware problems on this machine a couple times in the last 2 years, both were standard police ones that covered the screen and demanded payment of some sort. This time, it was a screen that had a very weird, almost fractal-like design, taking up my whole screen. In the bottom left corner was a little box that appeared to show a parson on a webcam wearing a sheep mask. I immediately turned off the laptop and left it until the next day, I was a little freaked out tbh.
Yesterday I didn't log back in to my laptop, but attempted to use my Kaspersky rescue disc that I have used before to detect malware. After a 4 hour scan of all drives/files nothing was found. I then attempted a system restore to a set point a couple of weeks ago but this failed to work.
This morning I have logged back in but the screen that was there before is now gone and I seem to have full access to all my files and programs. I've downloaded Malwarebytes and run a scan, which found about 94 non-malware threats. I have deleted all of these.
I have Windows defender running all the time, and I did not notice anything strange the last time I used my laptop before seeing the weird sheep-screen. So I'm not sure how it would have got on there. Last time I had a malware problem I ended up resetting my entire laptop and losing everything I had on it, which I really don't want to do again. I have a lot of files I want to keep, but am apprehensive about copying them to a USB in case any viruses or whatever get on it too.
I would reeeeaaally appreciate some help on this. Thanks!
PS I will avoid accessing any sites that require me to enter log in details etc until I know I'm safe :)
PPS The laptop is a Sony Vaio and runs Windows 8.