trojan virus named shopperz

I was trying to download a program and apparently it downloaded a virus instead and now its ruining my laptop. when I ran the AVG it said it detected 3 malware called shopperz but it can't remove it.
when I start my computer it will say personalized something and it's as if it changed my settings.

Attached Files

	attach.txt (18.7 KB)
	dds.txt (36.3 KB)