Quantcast
Channel: Tech Support Forum - Virus/Trojan/Spyware Help
Viewing all articles
Browse latest Browse all 2798

Please help me remove this malware/threat

$
0
0
Hi, this is my first time post, so please forgive me if anything is wrong.

I detected a problem with my colleague's computer.

Everytime the computer starts, it runs the RegSVR32 error message:

" The module C:\Program Data\UvsopCocuf.dat" failed to load.
Make sure binary is stored at the specified path or debug it to check for problem with the binary or dependent .dll files.
Access denied"

The computer already had Malwarebytes Anti-Malware but when I run it, it said " This program is blocked by group policy".

This makes me think that the computer is infected by a malware.

The computer also has McAfee Secrurity Scan Plus, but when I ran it, there is no virus found.

I read some posts about removing the malware in this forum, so I followed the guide and downloaded Farbar Recovery Scan Tool. I attach the FRST.txt and ATTACH.txt with this post

Please help me with this problem. This problem has been happening about 1 week and my colleague can't work on his computer.

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 06-06-2014
Ran by Franck (administrator) on FRANCK-PC on 06-06-2014 10:36:06
Running from C:\Users\Franck\Desktop
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: Downloading Farbar Recovery Scan Tool
Download link for 64-Bit Version: Downloading Farbar Recovery Scan Tool
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: FRST Tutorial - How to use Farbar Recovery Scan Tool - Malware Removal Guides and Tutorials

==================== Processes (Whitelisted) =================

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
(Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\Ntrtscan.exe
(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.0\ToolbarUpdater.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe
(Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmListen.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
() C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.0\loggingserver.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
(Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\HostedAgent.exe
(Dell Computer Corporation) C:\dell\DBRM\Reminder\DbrmTrayicon.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Microsoft Corporation) C:\Windows\System32\regsvr32.exe
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
() C:\Program Files (x86)\AVG Secure Search\vprot.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmPfw.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
(Trend Micro Inc.) C:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmProxy.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [DBRMTray] => C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe [227328 2011-03-08] (Dell Computer Corporation)
HKLM-x32\...\Run: [RemoteControl9] => C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe [87336 2010-10-01] (CyberLink Corp.)
HKLM-x32\...\Run: [PDVD9LanguageShortcut] => C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe [50472 2010-09-17] (CyberLink Corp.)
HKLM-x32\...\Run: [OfficeScanNT Monitor] => c:\Program Files (x86)\Trend Micro\Client Server Security Agent\pccntmon.exe [1708048 2011-02-27] (Trend Micro Inc.)
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG Secure Search\vprot.exe [2557976 2014-04-17] ()
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [253672 2011-01-07] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2013\avgui.exe [4411952 2014-01-21] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59280 2012-05-30] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [421776 2012-06-07] (Apple Inc.)
HKLM\...\RunOnce: [DBRMTray] - C:\Dell\DBRM\Reminder\TrayApp.exe [7168 2010-02-04] (Microsoft)
HKLM Group Policy restriction on software: C:\Program Files (x86)\Trend Micro <====== ATTENTION
HKLM Group Policy restriction on software: C:\Program Files (x86)\Malwarebytes' Anti-Malware <====== ATTENTION
HKLM Group Policy restriction on software: C:\Program Files (x86)\Trend Micro <====== ATTENTION
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Malwarebytes <====== ATTENTION
HKLM Group Policy restriction on software: C:\Program Files (x86)\AVG <====== ATTENTION
HKLM Group Policy restriction on software: C:\Program Files (x86)\AVG <====== ATTENTION
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\.DEFAULT\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-219248925-1493087299-4124751576-1000\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2012-11-16] (Google Inc.)
HKU\S-1-5-21-219248925-1493087299-4124751576-1000\...\Run: [Google Update*] => [X] <===== ATTENTION (ZeroAccess rootkit hidden path)
HKU\S-1-5-21-219248925-1493087299-4124751576-1000\...\Run: [UvsopCocuf] => regsvr32.exe "C:\ProgramData\UvsopCocuf.dat"
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.com/search?cid={0F262F33-7DC8-4ADA-BE22-F682658392E5}&mid=458a8fc38bf947d0b86205f79f344da0-af5b4a5407301e0f937eed7c0ae7635271fb5061&lang=en&ds=AVG&pr=fr&d=2012-05-04 08:20:23&v=15.3.0.11&pid=avg&sg=0&sap=dsp&q={searchTerms}
BHO: TmIEPlugInBHO Class - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll (Trend Micro Inc.)
BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll No File
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
BHO-x32: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.)
BHO-x32: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: TmIEPlugInBHO Class - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll (Trend Micro Inc.)
BHO-x32: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll No File
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.1.0.443\AVG Secure Search_toolbar.dll (AVG Secure Search)
BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
BHO-x32: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.1.0.443\AVG Secure Search_toolbar.dll (AVG Secure Search)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
DPF: HKLM-x32 {8AD9C840-044E-11D1-B3E9-00805F499D93} http://javadl-esd.sun.com/update/1.6...ndows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll No File
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg.dll (Trend Micro Inc.)
Handler-x32: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll No File
Handler-x32: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll (Trend Micro Inc.)
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.0\ViProtocol.dll (AVG Secure Search)
Tcpip\Parameters: [DhcpNameServer] 192.168.111.8

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_13_0_0_214.dll ()
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.1.0\\npsitesafety.dll No File
FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf - C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll (Foxit Corporation)
FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.fdf - C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll (Foxit Corporation)
FF Plugin-x32: @java.com/JavaPlugin - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @citrixonline.com/appdetectorplugin - C:\Users\Franck\AppData\Local\Citrix\Plugins\104\npappdetector.dll (Citrix Online)
FF HKLM-x32\...\Firefox\Extensions: [{22C7F6C6-8D67-4534-92B5-529A0EC09405}] - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\FirefoxExtension
FF Extension: Trend Micro NSC Firefox Extension - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\FirefoxExtension [2012-04-21]
FF HKLM-x32\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG Secure Search\FireFoxExt\17.3.0.49

Chrome:
=======
CHR HomePage: hxxp://www.google.com/
CHR StartupUrls: "hxxp://www.google.com/"
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\pdf.dll ()
CHR Plugin: (AVG Internet Security) - C:\Users\Franck\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2210_0\plugins/avgnpss.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (AVG SiteSafety plugin) - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\13.2.0\\npsitesafety.dll (AVG Technologies)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live™ Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll No File
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Franck\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-27]
CHR Extension: (YouTube) - C:\Users\Franck\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-11-16]
CHR Extension: (McAfee Security Scan+) - C:\Users\Franck\AppData\Local\Google\Chrome\User Data\Default\Extensions\bopakagnckmlgajfccecajhnimjiiedh [2014-02-21]
CHR Extension: (Google Search) - C:\Users\Franck\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-11-16]
CHR Extension: (AVG Security Toolbar) - C:\Users\Franck\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof [2012-11-16]
CHR Extension: (Google Wallet) - C:\Users\Franck\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-22]
CHR Extension: (Gmail) - C:\Users\Franck\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-11-16]
CHR HKLM-x32\...\Chrome\Extension: [ndibdjnfmopecpmkdieinmbadjfpblof] - C:\ProgramData\AVG Secure Search\ChromeExt\18.1.0.443\avg.crx [2014-04-17]

==================== Services (Whitelisted) =================

R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [4939312 2013-07-04] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [283136 2013-11-20] (AVG Technologies CZ, s.r.o.)
R2 LPDSVC; C:\Windows\system32\lpdsvc.dll [45568 2009-07-13] (Microsoft Corporation)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.)
R2 ntrtscan; c:\Program Files (x86)\Trend Micro\Client Server Security Agent\ntrtscan.exe [1836616 2011-02-18] (Trend Micro Inc.)
R2 svcGenericHost; c:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe [50704 2011-04-07] (Trend Micro Inc.)
R2 tmlisten; c:\Program Files (x86)\Trend Micro\Client Server Security Agent\tmlisten.exe [2060896 2011-02-18] (Trend Micro Inc.)
R3 TmPfw; c:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmPfw.exe [596032 2010-07-21] (Trend Micro Inc.)
R3 TmProxy; c:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmProxy.exe [917840 2010-07-21] (Trend Micro Inc.)
R2 vToolbarUpdater18.1.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.0\ToolbarUpdater.exe [1801240 2014-04-17] (AVG Secure Search)

==================== Drivers (Whitelisted) ====================

R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [246072 2013-11-25] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [71480 2013-07-20] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [206648 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [311608 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [116536 2013-07-01] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [45880 2013-10-23] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [240952 2014-04-15] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50464 2014-04-17] (AVG Technologies)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25928 2013-04-04] (Malwarebytes Corporation)
R2 TmFilter; c:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmXPFlt.sys [310032 2011-03-24] (Trend Micro Inc.)
R1 tmlwf; C:\Windows\System32\DRIVERS\tmlwf.sys [196688 2010-11-08] (Trend Micro Inc.)
R2 TmPreFilter; c:\Program Files (x86)\Trend Micro\Client Server Security Agent\TmPreFlt.sys [42768 2011-03-24] (Trend Micro Inc.)
R1 tmtdi; C:\Windows\System32\DRIVERS\tmtdi.sys [108624 2010-11-08] (Trend Micro Inc.)
R2 tmwfp; C:\Windows\System32\DRIVERS\tmwfp.sys [338000 2010-11-08] (Trend Micro Inc.)
R2 VSApiNt; c:\Program Files (x86)\Trend Micro\Client Server Security Agent\VSApiNt.sys [1988368 2011-03-24] (Trend Micro Inc.)

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-06-06 10:36 - 2014-06-06 10:36 - 00022420 _____ () C:\Users\Franck\Desktop\FRST.txt
2014-06-06 10:35 - 2014-06-06 10:36 - 00000000 ____D () C:\FRST
2014-06-06 10:35 - 2014-06-06 10:35 - 02072576 _____ (Farbar) C:\Users\Franck\Desktop\FRST64.exe
2014-06-06 10:16 - 2014-06-06 10:16 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Franck\Downloads\mbam-setup-2.0.2.1012.exe
2014-06-06 10:07 - 2014-06-06 10:07 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CyberLink PowerDVD 9.5
2014-06-06 07:52 - 2014-06-06 09:53 - 00000540 _____ () C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-219248925-1493087299-4124751576-1000.job
2014-06-06 07:52 - 2014-06-06 07:52 - 00003574 _____ () C:\Windows\System32\Tasks\G2MUpdateTask-S-1-5-21-219248925-1493087299-4124751576-1000
2014-06-06 07:52 - 2014-06-06 07:52 - 00000000 ____D () C:\Users\Franck\AppData\Local\Citrix
2014-06-06 07:52 - 2014-06-06 07:52 - 00000000 ____D () C:\Program Files (x86)\Citrix
2014-06-01 09:28 - 2014-06-01 09:28 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
2014-06-01 09:27 - 2014-06-01 09:27 - 00000000 ____D () C:\Program Files\McAfee Security Scan
2014-05-29 09:15 - 2014-05-29 09:15 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2014-05-29 06:56 - 2014-05-29 06:57 - 00000000 ____D () C:\Windows\system32\MRT
2014-05-29 06:56 - 2014-05-04 17:12 - 93223848 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-05-23 07:29 - 2014-05-23 07:30 - 00258185 _____ () C:\ProgramData\UvsopCocuf.dat
2014-05-23 07:29 - 2014-05-23 07:29 - 00000000 ____D () C:\Windows\Sun

==================== One Month Modified Files and Folders =======

2014-06-06 10:36 - 2014-06-06 10:36 - 00022420 _____ () C:\Users\Franck\Desktop\FRST.txt
2014-06-06 10:36 - 2014-06-06 10:35 - 00000000 ____D () C:\FRST
2014-06-06 10:36 - 2012-05-03 15:52 - 00000000 ____D () C:\Users\Franck\AppData\Local\Temp
2014-06-06 10:35 - 2014-06-06 10:35 - 02072576 _____ (Farbar) C:\Users\Franck\Desktop\FRST64.exe
2014-06-06 10:35 - 2012-11-16 08:19 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-06-06 10:34 - 2012-04-21 02:22 - 02015202 _____ () C:\Windows\WindowsUpdate.log
2014-06-06 10:16 - 2014-06-06 10:16 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Franck\Downloads\mbam-setup-2.0.2.1012.exe
2014-06-06 10:14 - 2009-07-13 23:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-06-06 10:14 - 2009-07-13 23:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-06-06 10:08 - 2012-04-21 02:51 - 00000031 _____ () C:\tmuninst.ini
2014-06-06 10:07 - 2014-06-06 10:07 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CyberLink PowerDVD 9.5
2014-06-06 10:07 - 2013-06-09 10:05 - 00000350 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv.job
2014-06-06 10:07 - 2013-06-03 06:36 - 00000350 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
2014-06-06 10:07 - 2013-04-30 06:52 - 00023425 _____ () C:\Windows\setupact.log
2014-06-06 10:07 - 2012-11-16 08:19 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-06-06 10:07 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-06-06 10:02 - 2012-04-21 02:25 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-06-06 09:53 - 2014-06-06 07:52 - 00000540 _____ () C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-219248925-1493087299-4124751576-1000.job
2014-06-06 09:50 - 2012-05-04 08:13 - 00000000 ____D () C:\ProgramData\MFAData
2014-06-06 09:42 - 2013-12-10 16:48 - 00961698 _____ () C:\Windows\IE11_main.log
2014-06-06 09:39 - 2012-05-03 16:46 - 00000000 ____D () C:\Users\Franck\Documents\Outlook Files
2014-06-06 07:52 - 2014-06-06 07:52 - 00003574 _____ () C:\Windows\System32\Tasks\G2MUpdateTask-S-1-5-21-219248925-1493087299-4124751576-1000
2014-06-06 07:52 - 2014-06-06 07:52 - 00000000 ____D () C:\Users\Franck\AppData\Local\Citrix
2014-06-06 07:52 - 2014-06-06 07:52 - 00000000 ____D () C:\Program Files (x86)\Citrix
2014-06-05 15:45 - 2013-04-30 15:34 - 00003851 _____ () C:\Windows\TMFilter.log
2014-06-05 08:31 - 2014-02-26 16:45 - 00000617 _____ () C:\Windows\system32\NTS5CSET.INI
2014-06-01 09:28 - 2014-06-01 09:28 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
2014-06-01 09:28 - 2013-04-11 08:43 - 00001933 _____ () C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
2014-06-01 09:27 - 2014-06-01 09:27 - 00000000 ____D () C:\Program Files\McAfee Security Scan
2014-06-01 09:27 - 2013-04-11 08:43 - 00000000 ____D () C:\ProgramData\McAfee Security Scan
2014-06-01 09:27 - 2009-07-13 22:20 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
2014-05-29 15:48 - 2012-05-03 15:52 - 00000000 ____D () C:\Users\Franck
2014-05-29 09:15 - 2014-05-29 09:15 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2014-05-29 09:15 - 2013-03-27 06:51 - 00000967 _____ () C:\Users\Public\Desktop\AVG 2013.lnk
2014-05-29 06:57 - 2014-05-29 06:56 - 00000000 ____D () C:\Windows\system32\MRT
2014-05-27 07:37 - 2012-11-16 08:19 - 00002185 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-05-26 06:57 - 2012-05-03 15:54 - 00000000 ____D () C:\Windows\System32\Tasks\Dell
2014-05-23 07:30 - 2014-05-23 07:29 - 00258185 _____ () C:\ProgramData\UvsopCocuf.dat
2014-05-23 07:29 - 2014-05-23 07:29 - 00000000 ____D () C:\Windows\Sun
2014-05-14 15:31 - 2012-05-03 15:57 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-05-14 12:02 - 2012-04-21 02:25 - 00692400 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-05-14 12:02 - 2012-04-21 02:25 - 00070832 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-05-14 12:02 - 2012-04-21 02:25 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-05-09 08:30 - 2012-11-16 08:19 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-05-09 08:30 - 2012-11-16 08:19 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-05-07 12:28 - 2009-07-14 00:08 - 00032628 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
ZeroAccess:
C:\Users\Franck\AppData\Local\Google\Desktop\Install

Files to move or delete:
====================
C:\ProgramData\41Ho1lIN.dat
C:\ProgramData\UvsopCocuf.dat
C:\Users\Franck\rundll32.exe


Some content of TEMP:
====================
C:\Users\Franck\AppData\Local\Temp\Checkupdate.exe
C:\Users\Franck\AppData\Local\Temp\Foxit Reader Updater.exe
C:\Users\Franck\AppData\Local\Temp\gcapi_dll.dll
C:\Users\Franck\AppData\Local\Temp\gtapi_signed.dll
C:\Users\Franck\AppData\Local\Temp\InstallFlashPlayer.exe
C:\Users\Franck\AppData\Local\Temp\install_flashplayer11x32ax_chra_awa_aih.exe
C:\Users\Franck\AppData\Local\Temp\install_flashplayer12x32ax_chra_awa_aih.exe


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit


LastRegBack: 2014-05-29 16:21

==================== End Of Log ============================

Attached Files
File Type: txt FRST.txt (29.8 KB)
File Type: txt Addition.txt (30.4 KB)

Viewing all articles
Browse latest Browse all 2798

Trending Articles