I've run MSSE full scan and Malwarbytes Threat scan and both don't find anything. However, last night on a routine on-line scan with ESET (I do about monthly just to be sure), it found a threat (see attachments).
No visible toolbar on FF, IE or Chrome. Nothing in add/remove programs.
Until the BSD on gmer, nothing unusual (except a few weeks ago updating windows crashed my computer without the BSD - just went black and later came back on).
I have a windows disk; however, this is a custom build by Puget Systems and getting into bios and other things are very unusual and not sure how to boot to disk to run if need fix the OS.
Also, I don't have access to another computer, so if something may make the computer unable to access the internet or not boot up - I can't get back to you until I can get to a library. So please let me know ahead of time and what I can do to fix it.
I started to run the required things to post and every time I run gmer I get a BSD.
Seems like I'm having problems with the attachments, too.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126
Run by 93 at 9:15:56 on 2014-06-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7104.5355 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\igfxCUIService.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\WUDFHost.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxHK.exe
C:\Windows\system32\igfxTray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\igfxEM.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.pugetsystems.com/welcome.php?oid=117561
mWinlogon: Userinit = userinit.exe
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
uRun: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{649FED28-E5CC-41A3-A3E0-B1852BA10A06} : DHCPNameServer = 192.168.0.1 205.171.3.25
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\93\AppData\Roaming\Mozilla\Firefox\Profiles\xs6edx0v.default-1400854480144\
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\drivers\iaStorA.sys [2013-1-31 652784]
R0 iaStorF;iaStorF;C:\Windows\System32\drivers\iaStorF.sys [2013-1-31 28656]
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2013-11-21 20464]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2014-1-25 268512]
R2 igfxCUIService1.0.0.0;Intel(R) HD Graphics Control Panel Service;C:\Windows\System32\igfxCUIService.exe [2014-3-17 314696]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 133928]
R3 e1dexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver D;C:\Windows\System32\drivers\e1d62x64.sys [2013-11-21 496400]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2013-11-21 368112]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2013-11-21 786416]
R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\System32\drivers\nx6000.sys [2010-5-20 36720]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-3-11 347872]
R3 SbieDrv;SbieDrv;C:\Program Files\Sandboxie\SbieDrv.sys [2014-5-29 185352]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-6-11 111616]
S3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2014-3-7 450520]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-11-21 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-2-12 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-11-21 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-11-21 1255736]
S4 asComSvc;ASUS Com Service;C:\Program Files (x86)\ASUS\AXSP\1.01.01\atkexComSvc.exe [2013-11-21 927232]
S4 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-1-31 15344]
S4 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2013-2-13 731648]
S4 Intel(R) Capability Licensing Service TCP IP Interface;Intel(R) Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2013-2-13 820184]
S4 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-11-21 169432]
S4 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
.
=============== Created Last 30 ================
.
2014-06-17 16:06:06 10779000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{DA362DB2-39B3-42A0-9F66-8063E8471F5F}\mpengine.dll
2014-06-17 14:44:32 10702536 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-06-14 16:37:06 -------- d-----w- C:\Users\93\AppData\Local\Skype
2014-06-13 12:59:29 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6FD55FAD-604F-41E1-AD3D-5E22A1614DE6}\gapaengine.dll
2014-06-11 13:14:49 3178496 ----a-w- C:\Windows\System32\rdpcorets.dll
2014-06-03 13:08:39 -------- d-sh--w- C:\Users\93\IntelGraphicsProfiles
2014-05-29 18:29:21 180 ----a-w- C:\Windows\System32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2014-05-29 18:02:53 451 ----a-w- C:\Windows\System32\{F33C3B9B-72AF-418A-B3FD-560646F7CDA2}.bat
2014-05-29 18:01:08 -------- d-----w- C:\Program Files (x86)\Common Files\Intel
2014-05-29 17:59:56 -------- d-----w- C:\Intel
2014-05-29 12:09:52 -------- d-----w- C:\Program Files\iPod
2014-05-29 12:09:51 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-05-29 12:09:51 -------- d-----w- C:\Program Files\iTunes
2014-05-29 12:09:51 -------- d-----w- C:\Program Files (x86)\iTunes
2014-05-21 00:08:54 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-05-21 00:08:42 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-05-21 00:08:42 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-05-21 00:08:42 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
.
==================== Find3M ====================
.
2014-05-30 10:02:37 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-30 10:02:09 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-05-30 09:39:43 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-05-30 09:39:23 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-05-30 09:38:29 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-05-30 09:21:23 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-05-30 09:21:05 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-05-30 09:20:36 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-05-30 09:11:24 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-05-30 09:08:22 5782528 ----a-w- C:\Windows\System32\jscript9.dll
2014-05-30 09:02:39 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-30 08:55:36 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-05-30 08:44:28 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-05-30 08:43:06 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-05-30 08:42:16 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-05-30 08:28:33 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-05-30 08:27:56 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-05-30 08:24:19 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-05-30 08:23:22 2040832 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-05-30 08:10:46 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-05-30 07:56:56 2266112 ----a-w- C:\Windows\System32\wininet.dll
2014-05-30 07:56:50 4244992 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-05-30 07:50:09 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-05-30 07:49:38 1964544 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-05-30 07:21:10 1790976 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-05-23 14:06:18 70832 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-05-23 14:06:18 692400 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-05-12 14:25:56 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-05-09 06:14:03 477184 ----a-w- C:\Windows\System32\aepdu.dll
2014-05-09 06:11:23 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-05-08 09:32:11 16384 ----a-w- C:\Windows\System32\RdpGroupPolicyExtension.dll
2014-04-25 02:34:59 801280 ----a-w- C:\Windows\System32\usp10.dll
2014-04-25 02:06:17 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
2014-04-15 09:34:10 1070232 ----a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
2014-04-12 02:22:05 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\Windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\Windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\Windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-04-05 02:47:20 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2014-04-05 02:47:09 288192 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2014-03-26 14:44:48 2002432 ----a-w- C:\Windows\System32\msxml6.dll
2014-03-26 14:44:48 1882112 ----a-w- C:\Windows\System32\msxml3.dll
2014-03-26 14:41:39 2048 ----a-w- C:\Windows\System32\msxml6r.dll
2014-03-26 14:41:39 2048 ----a-w- C:\Windows\System32\msxml3r.dll
2014-03-26 14:27:50 1389056 ----a-w- C:\Windows\SysWow64\msxml6.dll
2014-03-26 14:27:50 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll
2014-03-26 14:25:14 2048 ----a-w- C:\Windows\SysWow64\msxml6r.dll
2014-03-26 14:25:14 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
.
============= FINISH: 9:16:14.48 ===============
No visible toolbar on FF, IE or Chrome. Nothing in add/remove programs.
Until the BSD on gmer, nothing unusual (except a few weeks ago updating windows crashed my computer without the BSD - just went black and later came back on).
I have a windows disk; however, this is a custom build by Puget Systems and getting into bios and other things are very unusual and not sure how to boot to disk to run if need fix the OS.
Also, I don't have access to another computer, so if something may make the computer unable to access the internet or not boot up - I can't get back to you until I can get to a library. So please let me know ahead of time and what I can do to fix it.
I started to run the required things to post and every time I run gmer I get a BSD.
Seems like I'm having problems with the attachments, too.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126
Run by 93 at 9:15:56 on 2014-06-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7104.5355 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\igfxCUIService.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\WUDFHost.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxHK.exe
C:\Windows\system32\igfxTray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\igfxEM.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.pugetsystems.com/welcome.php?oid=117561
mWinlogon: Userinit = userinit.exe
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
uRun: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{649FED28-E5CC-41A3-A3E0-B1852BA10A06} : DHCPNameServer = 192.168.0.1 205.171.3.25
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\93\AppData\Roaming\Mozilla\Firefox\Profiles\xs6edx0v.default-1400854480144\
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\drivers\iaStorA.sys [2013-1-31 652784]
R0 iaStorF;iaStorF;C:\Windows\System32\drivers\iaStorF.sys [2013-1-31 28656]
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2013-11-21 20464]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2014-1-25 268512]
R2 igfxCUIService1.0.0.0;Intel(R) HD Graphics Control Panel Service;C:\Windows\System32\igfxCUIService.exe [2014-3-17 314696]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 133928]
R3 e1dexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver D;C:\Windows\System32\drivers\e1d62x64.sys [2013-11-21 496400]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2013-11-21 368112]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2013-11-21 786416]
R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\System32\drivers\nx6000.sys [2010-5-20 36720]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-3-11 347872]
R3 SbieDrv;SbieDrv;C:\Program Files\Sandboxie\SbieDrv.sys [2014-5-29 185352]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-6-11 111616]
S3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2014-3-7 450520]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-11-21 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-2-12 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-11-21 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-11-21 1255736]
S4 asComSvc;ASUS Com Service;C:\Program Files (x86)\ASUS\AXSP\1.01.01\atkexComSvc.exe [2013-11-21 927232]
S4 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-1-31 15344]
S4 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2013-2-13 731648]
S4 Intel(R) Capability Licensing Service TCP IP Interface;Intel(R) Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2013-2-13 820184]
S4 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-11-21 169432]
S4 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
.
=============== Created Last 30 ================
.
2014-06-17 16:06:06 10779000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{DA362DB2-39B3-42A0-9F66-8063E8471F5F}\mpengine.dll
2014-06-17 14:44:32 10702536 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-06-14 16:37:06 -------- d-----w- C:\Users\93\AppData\Local\Skype
2014-06-13 12:59:29 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6FD55FAD-604F-41E1-AD3D-5E22A1614DE6}\gapaengine.dll
2014-06-11 13:14:49 3178496 ----a-w- C:\Windows\System32\rdpcorets.dll
2014-06-03 13:08:39 -------- d-sh--w- C:\Users\93\IntelGraphicsProfiles
2014-05-29 18:29:21 180 ----a-w- C:\Windows\System32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2014-05-29 18:02:53 451 ----a-w- C:\Windows\System32\{F33C3B9B-72AF-418A-B3FD-560646F7CDA2}.bat
2014-05-29 18:01:08 -------- d-----w- C:\Program Files (x86)\Common Files\Intel
2014-05-29 17:59:56 -------- d-----w- C:\Intel
2014-05-29 12:09:52 -------- d-----w- C:\Program Files\iPod
2014-05-29 12:09:51 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-05-29 12:09:51 -------- d-----w- C:\Program Files\iTunes
2014-05-29 12:09:51 -------- d-----w- C:\Program Files (x86)\iTunes
2014-05-21 00:08:54 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-05-21 00:08:42 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-05-21 00:08:42 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-05-21 00:08:42 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
.
==================== Find3M ====================
.
2014-05-30 10:02:37 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-30 10:02:09 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-05-30 09:39:43 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-05-30 09:39:23 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-05-30 09:38:29 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-05-30 09:21:23 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-05-30 09:21:05 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-05-30 09:20:36 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-05-30 09:11:24 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-05-30 09:08:22 5782528 ----a-w- C:\Windows\System32\jscript9.dll
2014-05-30 09:02:39 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-30 08:55:36 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-05-30 08:44:28 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-05-30 08:43:06 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-05-30 08:42:16 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-05-30 08:28:33 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-05-30 08:27:56 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-05-30 08:24:19 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-05-30 08:23:22 2040832 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-05-30 08:10:46 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-05-30 07:56:56 2266112 ----a-w- C:\Windows\System32\wininet.dll
2014-05-30 07:56:50 4244992 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-05-30 07:50:09 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-05-30 07:49:38 1964544 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-05-30 07:21:10 1790976 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-05-23 14:06:18 70832 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-05-23 14:06:18 692400 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-05-12 14:25:56 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-05-09 06:14:03 477184 ----a-w- C:\Windows\System32\aepdu.dll
2014-05-09 06:11:23 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-05-08 09:32:11 16384 ----a-w- C:\Windows\System32\RdpGroupPolicyExtension.dll
2014-04-25 02:34:59 801280 ----a-w- C:\Windows\System32\usp10.dll
2014-04-25 02:06:17 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
2014-04-15 09:34:10 1070232 ----a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
2014-04-12 02:22:05 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\Windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\Windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\Windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-04-05 02:47:20 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2014-04-05 02:47:09 288192 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2014-03-26 14:44:48 2002432 ----a-w- C:\Windows\System32\msxml6.dll
2014-03-26 14:44:48 1882112 ----a-w- C:\Windows\System32\msxml3.dll
2014-03-26 14:41:39 2048 ----a-w- C:\Windows\System32\msxml6r.dll
2014-03-26 14:41:39 2048 ----a-w- C:\Windows\System32\msxml3r.dll
2014-03-26 14:27:50 1389056 ----a-w- C:\Windows\SysWow64\msxml6.dll
2014-03-26 14:27:50 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll
2014-03-26 14:25:14 2048 ----a-w- C:\Windows\SysWow64\msxml6r.dll
2014-03-26 14:25:14 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
.
============= FINISH: 9:16:14.48 ===============