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Win64/Patched

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My AVG 2013 is popping up an alert showing infected by virus as follows:
Win64/Patched
c:\Windows\System32\rpcss.dll
Threat Cannot be Removed
Infected system file cannot be cleaned because the original file was deleted and replaced by a malware file.

The message says this virus must be removed manually. I have tried the AVG manual removal process unsuccessfully.

This virus message pops up every 2 to 3 minutes.

I have a set of 5 Windows recovery discs.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.45.2
Run by home at 10:31:00 on 2014-02-03
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3894.1980 [GMT -7:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\EscSvc64.exe
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Users\home\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATIIEA.EXE
C:\Windows\System32\spool\drivers\x64\3\E_IATIIEA.EXE
C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe
C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uSearch Bar = Preserve
uSearch Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Evernote extension: {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [googletalk] C:\Users\home\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
uRun: [Google Update] "C:\Users\home\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [6A16B8A1CF27CA66732370CE7DE41C6A50DA3205._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service
uRun: [ROC_ROC_APR2013_AV] C:\Users\home\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid d54671f498cd47d395ff725c725decaf-55490f21c33e673af71eeeb749f1734658e80ffa --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013
uRun: [EPLTarget\P0000000000000001] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIIEA.EXE /EPT "EPLTarget\P0000000000000001" /M "XP-200 Series"
uRun: [AVG-Secure-Search-Update_0913a] C:\Users\home\AppData\Roaming\AVG 0913a Campaign\AVG-Secure-Search-Update-0913a.exe /PROMPT --mid d54671f498cd47d395ff725c725decaf-55490f21c33e673af71eeeb749f1734658e80ffa --CMPID 0913a
uRun: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIIEA.EXE /EPT "EPLTarget\P0000000000000000" /M "XP-200 Series"
uRun: [Fitbit Connect] "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [AffixaPersonalSettings] "C:\Program Files (x86)\Notably Good Ltd\Affixa\AffixaHandler.exe" /APPLYPERSONAL
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Fitbit Connect] "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun
StartupFolder: C:\Users\home\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DING!.lnk - C:\Program Files (x86)\Southwest Airlines\Ding\Ding.exe
StartupFolder: C:\Users\home\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\EVERNO~1.LNK - C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office\OSA9.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.html
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{24C7A19B-655E-45FB-BE48-6AF2DA4AB9FA} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{538AD294-CF6D-403A-8352-15A237BBEBD2} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{538AD294-CF6D-403A-8352-15A237BBEBD2}\1405F4C4C4F4026594C4C4147454 : DHCPNameServer = 205.171.3.65 205.171.2.65 192.168.1.1
TCP: Interfaces\{538AD294-CF6D-403A-8352-15A237BBEBD2}\25564602C456467656 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{538AD294-CF6D-403A-8352-15A237BBEBD2}\3414C414D402759464940213 : DHCPNameServer = 68.105.28.16 68.105.29.16 4.2.2.2
TCP: Interfaces\{538AD294-CF6D-403A-8352-15A237BBEBD2}\3547F6E6560234275656B602759664960274 : DHCPNameServer = 10.0.0.23 209.18.47.61 209.18.47.62
TCP: Interfaces\{538AD294-CF6D-403A-8352-15A237BBEBD2}\D496373796F6E62565D223 : DHCPNameServer = 192.168.0.1
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files (x86)\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
SSODL: WebCheck - <orphaned>
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.102\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-7-20 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-7-20 311608]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-7-1 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-10-23 45880]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-25 246072]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-7-20 206648]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2013-3-19 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-3-19 203264]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-7-4 4939312]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-11-20 283136]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
R2 EpsonCustomerParticipation;EpsonCustomerParticipation;C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe [2011-6-9 555392]
R2 EpsonScanSvc;Epson Scanner Service;C:\Windows\System32\escsvc64.exe [2013-6-22 135824]
R2 Fitbit Connect;Fitbit Connect Service;C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [2013-10-2 1384992]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-6-29 27192]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-3-19 2533400]
R3 clwvd;HP Webcam Splitter;C:\Windows\System32\drivers\clwvd.sys [2010-6-24 32880]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-4-30 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-10-26 151936]
R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2013-3-19 10342240]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-3-17 7680512]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2013-3-19 232992]
R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2010-4-16 39832]
R3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-6-18 103992]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-3-19 346144]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-4-28 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2013-12-11 22:49:30 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 22:49:30 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-25 07:48:36 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
.
============= FINISH: 10:31:23.47 ===============

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File Type: txt ark.txt (6.8 KB)

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