Quantcast
Channel: Tech Support Forum - Virus/Trojan/Spyware Help
Viewing all articles
Browse latest Browse all 2798

Computer Unusually slow and freeze briefly

$
0
0
Hello, my computer has recently been acting strange for the past few days. I've tried to system restore but it still happens. When I browse the internet or watching youtube my computer will briefly freeze on and off repeatedly for random durations. I don't know what caused this as I use the same websites everyday so I'm unsure as to why my computer is behaving this way. And this happens after 10 minutes of turning my computer on, but when I start it everything works fine. I'll try my best to look into it as I'm kinda out of ideas.



I believe its some sort of virus or malware that has gotten into my computer. here are the logs


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16453 BrowserJavaVersion: 10.51.2
Run by Norman Tran at 21:30:36 on 2014-02-02
Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.8010.5596 [GMT -8:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe
C:\Windows\system32\dashost.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Elantech\ETDService.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\RfBtnSvc64.exe
C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\Acer\Acer Power Management\ePowerTray.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Dolby PCEE4\pcee4.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe
C:\Program Files (x86)\Bluetooth Suite\BtTray.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Acer\Acer Power Management\ePowerEvent.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16613_none_6273bd8950d6cae2\TiWorker.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_168.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_168.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://acer13.msn.com
uDefault_Page_URL = hxxp://acer13.msn.com
mWinlogon: Userinit = userinit.exe
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [Dolby Home Theater v4] "C:\Dolby PCEE4\pcee4.exe" -autostart
mRun: [LManager] <no file>
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ACERBA~1.LNK - C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
mPolicies-System: DisableCAD = dword:1
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{CD30FE19-FE92-4E2C-B408-58F9BDFAF6E9} : DHCPNameServer = 192.168.48.1
TCP: Interfaces\{EF653904-9E45-4301-8833-403D428B736A} : DHCPNameServer = 192.168.1.254
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
x64-BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [BtPreLoad] "C:\Program Files (x86)\Bluetooth Suite\BtPreLoad.exe"
x64-Run: [Nvtmru] "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"
x64-Run: [ShadowPlay] C:\Windows\System32\rundll32.exe C:\Windows\System32\nvspcap64.dll,ShadowPlayOnSystemStart
x64-mPolicies-System: DisableCAD = dword:1
x64-IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Norman Tran\AppData\Roaming\Mozilla\Firefox\Profiles\6ep4y150.default\
FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101799.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-10-16 645952]
R0 nvpciflt;nvpciflt;C:\Windows\System32\Drivers\nvpciflt.sys [2013-11-28 32544]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\Drivers\mwlPSDFilter.sys [2012-9-3 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\Drivers\mwlPSDNserv.sys [2012-9-3 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\Drivers\mwlPSDVDisk.sys [2012-9-3 62776]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-8-10 211584]
R2 CCDMonitorService;CCDMonitorService;C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe [2012-8-23 2435728]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-9-3 348784]
R2 ETDService;Elan Service;C:\Program Files\Elantech\ETDService.exe [2012-9-3 28560]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-10-16 2451456]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2012-10-16 165760]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2012-8-22 259136]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2013-11-28 15125280]
R2 RfButtonDriverService;Dritek RF Button Command Service;C:\Windows\RfBtnSvc64.exe [2012-10-16 93296]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-10-16 364416]
R2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [2012-10-16 81536]
R3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;C:\Windows\System32\Drivers\btath_bus.sys [2012-10-16 33944]
R3 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [2012-8-22 658576]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\Drivers\ETD.sys [2012-9-3 318864]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-9-3 342528]
R3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;C:\Windows\System32\Drivers\L1C63x64.sys [2012-9-3 110744]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\Drivers\nvvad64v.sys [2013-11-28 39200]
R3 Ps2Kb2Hid;PS/2 Keyboard to HID Driver;C:\Windows\System32\Drivers\aPs2Kb2Hid.sys [2012-10-16 26736]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe --> c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;C:\Windows\System32\Drivers\btath_flt.sys [2012-10-16 88728]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\Drivers\btath_a2dp.sys [2012-10-16 344216]
S3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;C:\Windows\System32\Drivers\btath_avdt.sys [2012-10-16 114840]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\Drivers\btath_hcrp.sys [2012-10-16 178840]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\Drivers\btath_lwflt.sys [2012-10-16 76952]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\Drivers\btath_rcp.sys [2012-10-16 135832]
S3 BtFilter;BtFilter;C:\Windows\System32\Drivers\btfilter.sys [2012-10-16 567808]
S3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
S3 DeviceFastLaneService;Device Fast-lane Service;C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe [2012-8-22 468624]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2012-7-11 174160]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\Drivers\RtsPStor.sys [2012-10-16 339600]
.
=============== Created Last 30 ================
.
2014-02-03 05:25:54 10315576 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{86D9D44E-DB45-416E-864F-B3A0BB46780D}\mpengine.dll
2014-01-22 23:28:51 10315576 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2014-01-19 06:24:12 -------- d-----w- C:\ProgramData\Nexon
2014-01-19 03:50:09 -------- d-----w- C:\Program Files (x86)\BandiMPEG1
2014-01-19 03:44:50 -------- d-----w- C:\Nexon
2014-01-19 03:44:47 -------- d-----w- C:\ProgramData\NexonUS
2014-01-17 23:01:01 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
==================== Find3M ====================
.
2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe
2013-11-11 15:02:02 6674208 ----a-w- C:\Windows\System32\nvcpl.dll
2013-11-11 15:02:02 3490080 ----a-w- C:\Windows\System32\nvsvc64.dll
2013-11-11 15:01:59 922912 ----a-w- C:\Windows\System32\nvvsvc.exe
2013-11-11 15:01:59 67072 ----a-w- C:\Windows\System32\nv3dappshextr.dll
2013-11-11 15:01:59 63776 ----a-w- C:\Windows\System32\nvshext.dll
2013-11-11 15:01:59 2559776 ----a-w- C:\Windows\System32\nvsvcr.dll
2013-11-11 15:01:59 219424 ----a-w- C:\Windows\System32\nvmctray.dll
2013-11-11 15:01:59 1065248 ----a-w- C:\Windows\System32\nv3dappshext.dll
2013-11-11 15:01:58 3467927 ----a-w- C:\Windows\System32\nvcoproc.bin
.
============= FINISH: 21:32:13.99 ===============

Attached Files
File Type: zip attach.zip (5.0 KB)

Viewing all articles
Browse latest Browse all 2798

Trending Articles