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Channel: Tech Support Forum - Virus/Trojan/Spyware Help
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event ID 10016...Virus?

I got a call from someone saying my computer was infected. I eventually realized that this was probably a scam, but one of the things he led me to was the event viewer, where there were a bunch of...

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Unable to delete cookies

I've been trying to delete the cookies from my browser (IE11) and found many sites are retaining my login info and passwords even after deletion. I am unsure of the cause but I am worried a virus may...

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Firewall hiding, File Explorer won't stay open, slower than a dead sloth &...

Hail Mighty Techs! :bow: What is occuring with my puter?? Just about everything that could go wrong is err..going wrong :sad: To call it slow would be a massive understatement, it just took 35 mins for...

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Really invisible malware that survives Win10 clean install?

Hey all, I found this site on Google and was impressed with answers so figured I would make an account. I've tried fixing these issues myself since 2016 and I'm about to check myself into an insane...

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Internet history remains after clearing it from pc

DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.14393.953 BrowserJavaVersion: 11.31.2 Run by Alain at 8:17:11 on 2017-04-05 Microsoft Windows 10 Home 10.0.14393.0.1252.2.1033.18.6027.3856...

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Laptop extremely slow, disk usage 100%, hangs randomly

Hi everyone, I'm not sure if this is the right place to start the thread, but I didn't know where else I should post it, so. My laptop has become extremely slow during booting and regular use. I can...

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Problem with webpages switching without doing something

I wonder if anyone else is having or had this problem, I am running win 10 on my laptop and strange things are happening for example when I am in FB and start typing a comment suddenly I get another...

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Hijacked system - cannot run virus/malware scanners

It appears my system has been hijacked. I've tried a few old tricks from years ago to clean things up, and of course they don't work now. Windows defender has been disabled and I can't enable it,...

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Check my system please

Could someone please check my system?? I do not have a specific problem other than it is running slow and the hard drive hammers almost all of the time. Every once and awhile I get a screen popup from...

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Error about procedure entry point & dll file

Hello, I have an HP laptop running Windows 7 64-bit. I believe I have some sort of malware or virus, though I am not sure. I can open some programs, like MS Outlook but for most all other programs, I...

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I have a virus on my computer because I can't go on firefox

Hello, I have a virus on my emachine windows 7 desktop computer. I get this message saying Threat blocked! We've stopped this threat from spreading. Win32:Mywebsearch-R[PUP]...

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sh4ldr folder??

so i noticed this folder pop up in my C: drive. looking inside it has a few files, initrd.gz, shldr, shldr.mbr, and vmlinuz. ive learned that this is a folder for spy hunter.. but.. ive heard spy...

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PUP Optional NewTabTV

What is that? Colored orange for severity on my MBAM scan. File: 2 PUP.Optional.NewTabTV, C:\USERS\HOME\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL...

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Computer running very slowly

Hi, Just recently my machine has started to run very slowly. Programs are slow to start and my download speed has dropped from 150Mbps to 40Mbps, even when everything is turned off. I regularly run...

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Possible malware/spyware - akamai

Hi to the Forum Volunteers. I'm using Windows 10 Home, version 1607, 64-bit operating system. My problem seems to be mostly with one website ancestry.com. I have a problem loading pages, esp the tree...

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Cat.exe and kitty.exe malware

Hey guys. My Sophos antivirus started blocking several pop-ups roughly two weeks ago. Sophos has been telling me that CAT.exe and Kitty.exe have been trying to open pop-ups. I find that the pop-ups...

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Files on Flash Drive Keeps converted to short cuts and the original File...

Files on Flash Drive Keeps converted to short cuts and the original File disappears . I have tried to format more than once and tried scan with AVG and nothing is wrong. but after I format the flash...

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Checkup needed 5.2.17

This is my windows 7 machine and I just need a checkup to be sure my computer is free of malware, viruses, rootkits... etc and problem free. Thank you!...

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IE randomly closes and reopens..

For some weeks now, IE randomly goes black and a message appears saying that it has stopped working and it checks to see if it can solve the problem. Lately, a strange message has appeared about an...

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Do I have a (rootkit) virus?

Hello there! First of all, thanks ahead for time spent helping me with my problem, it is truly appreciated! So, onto my problem.. Since a short period of barely 2 weeks my RAM usage has been sky-high....

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