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"App Explorer Updated" on Startup
Whenever I migrate my files to any new pc, I get the attached screenshot showing up on startup - obviously one of my old files is infected with something, but no amount of scanning with any program I'm...
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Malware on Friends computer
My friend was using Facebook in Firefox when she had a new tab open appearing to be from Microsoft telling her to call them. She was unable to close the window, or Firefox. I had her end the process...
View ArticleUnauthorised email sending & Unwanted emails
Hi there, I'm using Outlook Express and it is sending unauthorised emails. I am also receiving unwanted emails - mostly they end up in junkmail - but I still have to block some addresses. These emails...
View ArticleOsiris ransomware question
Hello! My mate's laptop is infected with Osiris ransomware and it is complete mess. I've tried to use different antiviruses, antimalware tools, shadow copies recovery tools like ShadowExplorer, Recuva...
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AdWare (continued)
Please reference: http://www.techsupportforum.com/foru...e-1174737.html I had less than 24 hours to respond,... sorry Here's what was requested: # AdwCleaner v6.042 - Logfile created 13/01/2017 at...
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Malware/Spyware on my sons computer
My son stated he downloaded a program (Clipgrab) and it installed other programs, change browse home page, tried to install chrome ex., installed Advanced-PC-Care, and Chromium. Got "Attention 1311...
View ArticlePossible Malware on Win 7 Home 64 bit
Have I got malware or was this event caused by a disk check gone wrong? Toshiba Satellite L770 laptop - 64 bit Windows 7 Home Kaspersky anti-virus Using Mozilla exclusively as IB Noticed that...
View ArticleHelp with possible Virus/Malware - DDS couldn't run
Hello, First, thank you for any help you can provide. I believe there is something wrong with at least one, if not more, computers in my home. I haven't been very safe recently, and did download some...
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Something Randomly Deletes Files and Emails
I am running windows 10, and every few days when either in windows explorer or in any email client (including OWA) files and emails will start deleting If I remote desktop to another PC it will attempt...
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'Urgent Chrome Update' Malware
Hello, occasionally I am getting pop-ups urging me to 'upgrade' my Chrome browser. The links all look pretty phishy! Can you help me fix this? Thank you! ~Jason --- DDS (Ver_2012-11-20.01) - NTFS_AMD64...
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Possible Malware/Adware
I'm running Windows 8.1, and primarily use Google Chrome to access the internet. Sometimes my browser will redirect to a random survey site out of nowhere. I've run a virus scan using AVG and a malware...
View Articlewhat to do?
okay so here's a bit of a doosy... (wow did i just say that?) so desktop is infected with a killer virus. first popups started happening, i thought nothing of it. then bing was set to my default engine...
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Sent here by Corday
I was instructed to come here and get checked. I have been working with Corday on a failure to update issue. Last evening he gave me an update KB3204723 and as soon as it rebooted after install the...
View ArticlePossible root kit on my cell phone?
I have a Galaxy S7 Edge with an Android OS on it. I have noticed that when I sometimes go on normal website through the Google app, it will redirect me to those pages where it says either "you have a...
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Scammer took control of laptop
My sister fell victim to a scammer and I'd like to know if she has anything more to be concerned about. She is running Windows10 on a Toshiba Satellite L50-C-1XM laptop. She received a pop-up alert...
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Unauthorised email sending & Unwanted emails
Hi - thanks for your patience. I have copied and attached the requested files. It appears that I am sending emails to people possibly companies I don't know and who are not in my address book - I only...
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Bad Performance Issues
Hi :ermm: -- I have recently started having issues with my laptops performance and have no clue what's going on. I did inherit this one from my older brother who is a developer so I know there is a lot...
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Scammer took control of desktop
My mother-in-law had a scammer take "total" control of her computer and asked for iTunes cards she id not pay since the cahier told her it was a scam. DDR output: DDS (Ver_2012-11-20.01) - NTFS_AMD64...
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Please help
Hello, lately I've noticed odd files showing up on fresh installs and registry entries which are suspicious. I also see many connection resets and encrypted data over wire shark. Attached are my dds...
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Thought better safe than sorry after random Microsoft Virus Alert last night....
:ermm: As per the new instructions I attempted to run DDS but got an error saying "dds is not meant to be run in compatibility mode. The program will now exit" I tried more than a few times then did a...
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