]Hello all. I am at a loss. I have the Ice Cyber Crime virus on my HP Laptop with windows xp. I could really use some advice or someone to be brutally honest and just tell me it's too late. Here is what I've tried:
No safe mode works (all three log off automatically) I downloaded Antivsoft(sp?) boot program. Nothing seemed to work with that. It said it found problems and fixed them, but the virus still existed on the machine. I've tried Kapernsky boot program. It found problems and corrected them ( or so it said ). Now, when I log into safe mode ( under my log in) or my regular login, I have a cmd.exe prompt that pops up and prevents windows from loading. It appears that explorer doesn't load ( no start menu, etc.) task manager works, but isn't much help. It appears that the virus is gone, but the laptop is beyond repair. My administrator login still has the virus. I'm stuck!!!! How can I resolve this issue? Any help would be greatly appreciated. Is my laptop beyond repair? Is there a registry edit to fix this?
No safe mode works (all three log off automatically) I downloaded Antivsoft(sp?) boot program. Nothing seemed to work with that. It said it found problems and fixed them, but the virus still existed on the machine. I've tried Kapernsky boot program. It found problems and corrected them ( or so it said ). Now, when I log into safe mode ( under my log in) or my regular login, I have a cmd.exe prompt that pops up and prevents windows from loading. It appears that explorer doesn't load ( no start menu, etc.) task manager works, but isn't much help. It appears that the virus is gone, but the laptop is beyond repair. My administrator login still has the virus. I'm stuck!!!! How can I resolve this issue? Any help would be greatly appreciated. Is my laptop beyond repair? Is there a registry edit to fix this?