Hello,
I'm having some problems with my computer when i try to boot it in safe mode.
My laptop's been infected with malware and since this happened, I'm unable to do anything. Everytime I start it up, I get a screen saying I have violated certain rights and I have to pay a fine up to 8000 euros. Apparently this is caused by the presence of a cookie, which I have to delete using Spyhunter or some other tool for removing spy- and malware. In order to do this, I have to start up my computer in Safe Mode with Networking. The first time I tried this, it worked, but I was unable to delete all the infections that were found on my computer, so I shut it down. Afterwards, I wanted to start this whole process again, but entering safe mode was impossible. I presume the infection now has spread to the system files?
Can you please help me with this and give me a solution to this safe mode problem and how I can delete the cookie without having to pay a ridiculous amount of money just to remove the malware?
Thanks in advance!
I'm having some problems with my computer when i try to boot it in safe mode.
My laptop's been infected with malware and since this happened, I'm unable to do anything. Everytime I start it up, I get a screen saying I have violated certain rights and I have to pay a fine up to 8000 euros. Apparently this is caused by the presence of a cookie, which I have to delete using Spyhunter or some other tool for removing spy- and malware. In order to do this, I have to start up my computer in Safe Mode with Networking. The first time I tried this, it worked, but I was unable to delete all the infections that were found on my computer, so I shut it down. Afterwards, I wanted to start this whole process again, but entering safe mode was impossible. I presume the infection now has spread to the system files?
Can you please help me with this and give me a solution to this safe mode problem and how I can delete the cookie without having to pay a ridiculous amount of money just to remove the malware?
Thanks in advance!