Hello,
I was previously working with you in removing a virus/trojan from my XP pc.
I also had an additional problem with a PSU which is now sorted (after some time).
I have tried to reply to the original thread but can't seem to do it, hence the new message.
Given that we started this process in October last year I am wondering whether it would be worth starting the process from scratch?
There was a virus on our system that was proving difficult to remove, it is still present and can cause the computer to crash and restart frequently.
It is also stopping our anti virus from updating and scanning properly (this again causes crashes).
For reference, here is the link to the previous assistance I was receiving :-
Virus Removal - Page 2 - Tech Support Forum
I hope that you can help.
kind regards
Si
I was previously working with you in removing a virus/trojan from my XP pc.
I also had an additional problem with a PSU which is now sorted (after some time).
I have tried to reply to the original thread but can't seem to do it, hence the new message.
Given that we started this process in October last year I am wondering whether it would be worth starting the process from scratch?
There was a virus on our system that was proving difficult to remove, it is still present and can cause the computer to crash and restart frequently.
It is also stopping our anti virus from updating and scanning properly (this again causes crashes).
For reference, here is the link to the previous assistance I was receiving :-
Virus Removal - Page 2 - Tech Support Forum
I hope that you can help.
kind regards
Si