I'm trying to fix my dad's computer and he's had the UKASH virus a couple of times now and I've always been able to get rid of it by just going into safe mode with networking and running malwarebytes however this one seems to have gone rogue.
I've run malwarebytes and hitmanpro and they "got rid of" the virus/malware however when I turned it on normally I was faced with an entirely blank screen that I couldn't get rid of. I ran both programs again on safe mode and they came up blank, no viruses, no malware, no nothing.
Can anyone shed some light on what I should do next?
I've run malwarebytes and hitmanpro and they "got rid of" the virus/malware however when I turned it on normally I was faced with an entirely blank screen that I couldn't get rid of. I ran both programs again on safe mode and they came up blank, no viruses, no malware, no nothing.
Can anyone shed some light on what I should do next?