Hello, a friend brought me their Gateway NV52 laptop to get rid of this virus. I've been reading around the net and here, and none of the fixes are working.
I can boot into the normal OS, and the FBI warning is there, but nothing else, no keys work except Ctrl+Alt+Del, but Task Manager is not available, Alt+F4 doesn't close the window ...nothing.
I can boot into all the safe modes, but the FBI warning is still there and once again, nothing makes it go away.
I've made a USB drive with the Hitman Pro Kickstart, but choosing either option 1 or 2 goes to a black screen, and just stays there. There is no HDD activity light and neither is the USB's light flickering, so I am guessing it isn't doing anything.
So, any other suggestions?
Thank you
I can boot into the normal OS, and the FBI warning is there, but nothing else, no keys work except Ctrl+Alt+Del, but Task Manager is not available, Alt+F4 doesn't close the window ...nothing.
I can boot into all the safe modes, but the FBI warning is still there and once again, nothing makes it go away.
I've made a USB drive with the Hitman Pro Kickstart, but choosing either option 1 or 2 goes to a black screen, and just stays there. There is no HDD activity light and neither is the USB's light flickering, so I am guessing it isn't doing anything.
So, any other suggestions?
Thank you