Hi,
I'm currently battling a virus that is causing a lot of trouble. My internet is basically unusable, any links I click on through Google are redirected to other sites, or cause Firefox to crash, or in some cases the computer to freeze and give me a blue screen (haven't seen one of those in a while...)
It's also opening multiple instances of Internet Explorer (which I NEVER use) where the program is running but not visible. Between 5 and 6 instances, doesn't use much memory. And it opens up several instances of rundll32.
I've run Kaspersky and deleted the 4 infections it found but the trouble persists. I've also run ComboFix and it deleted several files, including rundll32.exe and several .dlls which I assume were infected.
I'd really appreciate it if someone can help me through the next steps to getting rid of this virus. I'm somewhat familiar with the steps involved but I keep a pretty clean computer so I haven't had to do this in a couple of years... Thank you!
I'm currently battling a virus that is causing a lot of trouble. My internet is basically unusable, any links I click on through Google are redirected to other sites, or cause Firefox to crash, or in some cases the computer to freeze and give me a blue screen (haven't seen one of those in a while...)
It's also opening multiple instances of Internet Explorer (which I NEVER use) where the program is running but not visible. Between 5 and 6 instances, doesn't use much memory. And it opens up several instances of rundll32.
I've run Kaspersky and deleted the 4 infections it found but the trouble persists. I've also run ComboFix and it deleted several files, including rundll32.exe and several .dlls which I assume were infected.
I'd really appreciate it if someone can help me through the next steps to getting rid of this virus. I'm somewhat familiar with the steps involved but I keep a pretty clean computer so I haven't had to do this in a couple of years... Thank you!