Alright so I followed the "first steps" thread but I could not figure out where you wanted me to post the results of the things I tried out. So I am just starting a new thread and you need to move it feel free. But I would love some help with the problem I am having.
Right now I am on a friends computer because my computer is unable to connect to the internet. I cannot connect via Wireless or Ethernet connection. I am also unable to get into my device manager or system in the control panel. System Restore is also not working. I have run Malwarebytes and it found a Trojan call "pup.codecC".
Here is what your files came up with.
Right now I am on a friends computer because my computer is unable to connect to the internet. I cannot connect via Wireless or Ethernet connection. I am also unable to get into my device manager or system in the control panel. System Restore is also not working. I have run Malwarebytes and it found a Trojan call "pup.codecC".
Here is what your files came up with.