Hello all! Wow, what a lot of problems these viruses cause!
I downloaded a free font and with it my troubles started - redirects, unable to update windows, and a strange search program - sorry I don't remember the name - on most of my browsers.. I used Kaperski Rescue Disk to scan my computer and it found two Trojan Programs which I deleted. I still couldn't update windows. I then downloaded Malware bytes and it found a couple more red alert viruses which I deleted. My browsers were still defective so I uninstalled all of them and all my history and passwords, etc. and reinstalled them all.
Now the browsers work ok and for the most part are back to normal and my computer seems to work fine. However, I'm not getting any new updates for Windows and am still unable to update the 3 important updates since this problem started almost 5 days ago. I don't know for sure that my computer is safe to use or what I can do to enable the updates.
Any suggestions highly appreciated. :smile:
Vivianne
I downloaded a free font and with it my troubles started - redirects, unable to update windows, and a strange search program - sorry I don't remember the name - on most of my browsers.. I used Kaperski Rescue Disk to scan my computer and it found two Trojan Programs which I deleted. I still couldn't update windows. I then downloaded Malware bytes and it found a couple more red alert viruses which I deleted. My browsers were still defective so I uninstalled all of them and all my history and passwords, etc. and reinstalled them all.
Now the browsers work ok and for the most part are back to normal and my computer seems to work fine. However, I'm not getting any new updates for Windows and am still unable to update the 3 important updates since this problem started almost 5 days ago. I don't know for sure that my computer is safe to use or what I can do to enable the updates.
Any suggestions highly appreciated. :smile:
Vivianne