BRIEF DESCRIPTION OF MY ISSUE
I took my laptop out to work remotely using my phone as a tether. The tethered connected worked just fine, but my laptop could not pick up the signal for some reason and so my phone was not detected as one of the internet access points. I spent time with it but still could not get my phone to show up as one of the internet access points.
When I got back home, it looked like I lost all of my Word files, downloads, everything. I haven't been able to access these files for over a week now. I think, I hope that it's just a case of malware hiding my files from me. Step by step, can you help me with a reliable, tried and true procedure to recover my files?
All of my former Word 2013 docs are missing. The file itself exists on this shell of an OS as do the other MS suites. But theyre not populated. All of the documents Ive accumulated over the last 6 years are missing. Ditto for all of my downloads. The download file exists; its just that its not populated with the stuff Ive saved over the same period. It goes without saying that I need both my Word docs and my downloads.
See attachments.
I took my laptop out to work remotely using my phone as a tether. The tethered connected worked just fine, but my laptop could not pick up the signal for some reason and so my phone was not detected as one of the internet access points. I spent time with it but still could not get my phone to show up as one of the internet access points.
When I got back home, it looked like I lost all of my Word files, downloads, everything. I haven't been able to access these files for over a week now. I think, I hope that it's just a case of malware hiding my files from me. Step by step, can you help me with a reliable, tried and true procedure to recover my files?
All of my former Word 2013 docs are missing. The file itself exists on this shell of an OS as do the other MS suites. But theyre not populated. All of the documents Ive accumulated over the last 6 years are missing. Ditto for all of my downloads. The download file exists; its just that its not populated with the stuff Ive saved over the same period. It goes without saying that I need both my Word docs and my downloads.
See attachments.