I started this thread at the beginning of November: http://www.techsupportforum.com/foru...lp-674923.html
since then I haven't had the time to fix it but now I've been considering just reinstalling the OS but my problem is I'm not sure how to. The computer with the virus is an Alienware bought from Dell so it didn't come with a windows CD though I have one from building another computer. I was wondering if it was safe to use the other cd or will that not be able to register windows on two computers? And I'm not sure if the Alienware computers come with an internal CD for reinstallation or anything like that.
I would prefer to not have to deal with Dell since they are a hassle and I don't trust them to not charge me for services.
Thank you for your help.
since then I haven't had the time to fix it but now I've been considering just reinstalling the OS but my problem is I'm not sure how to. The computer with the virus is an Alienware bought from Dell so it didn't come with a windows CD though I have one from building another computer. I was wondering if it was safe to use the other cd or will that not be able to register windows on two computers? And I'm not sure if the Alienware computers come with an internal CD for reinstallation or anything like that.
I would prefer to not have to deal with Dell since they are a hassle and I don't trust them to not charge me for services.
Thank you for your help.