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virus that messes with keys

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please excuse my grammar right now because that is the problem. for some reason i think a virus has messed with my keys and i am unable to use shift or alt.

whenever i use shift its almost like they are being clicked at the same time. for example if i hold shift the underlines will appear in file, edit notepad. i cant use capitals at all and i know the keys haven't been swapped around because i tried using alt and that does not work either.

i have also tried going into language in control panel tried changing languages, moving one from the bottom to top and i tried all that and still get the same result.

i also tried restoring to a previous date and that did not work either, but i was not able to go very far back unfortunately which is possible that this error was occuring then i just did not realize

anyway if you have any ideas please let me know, i appreciate it

thank you

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