My computer is infected with malware and it is strange because it created a new user account. What is even stranger is the name of the account (Bocfsbek). I know I didn't create it, and no one else created it, so the only option left is malware and virus. I am really good at fixing computers (software and operating system) and getting rid of and preventing viruses. So far I have taken the following steps
1. Run ESET Smart Security
2. Run Malwarebytes Anti-Malware
3. Delete user account like any other user would
4. Delete user account through command prompt
5. Delete user account by going under computer, local disk C, users, and then deleting the user there.
6. Run Hitman Pro
7. Run Emsisoft Emergency Kit
8. System Restore
9. Rogue Killer
10. Rootkill
11. Combo Fix
12. Ccleaner (I have heard bad things about it and I didn't like it so I removed it from my computer)
13. Avast Premier Antivirus
14. Tdsskiller
15. Malicious Software Removal Tool from Microsoft
16. Command Prompt (type C: then attrib) and I found one autorun program and deleted it
17. Adware Cleaner
Each time I start or restart the computer, the user reappears. On all of these except Avast and Malicious Software Removal tool, something was detected and I removed it. My computer has and still is working extremely great, I run scans on it regularly and run disk defragments, disk cleanups ...
If you are wondering how I run my scans, I run full scans, quick scans, and smart scans. I don't run them at the same time to prevent the computer from slowing down and possibly each scan missing something. In addition, I regularly run windows updates and make sure my drivers are up to date.
As to what I think the cause could be is I had a computer I was fixing for someone that was messed up and I think it still has viruses and malware on it. I had it connected to the network so I could work on it better and I think it spread from that computer to mine. That computer is no longer on the network and I am working on scans to find malware and/or viruses on it.
Before all of this, I had ESET Smart Security and Malwarebytes installed. I also had rootkill and TDsskiller but those don't install on your computer, you just download them and save them to your downloads folder and then run them.
My computer is running windows 7 professional, 32 bit, it is a Compaq computer (before HP and Compaq merged), AMD Athlon Dual Core Processor, 3gb of memory, 320gb hard drive, and NVIDIA GeoForce 6150 SE Graphics.
Our network is secure and we have a password that is about nine characters long and includes numbers and letters (it is random password). I have tried just about everything in the book that I know of and still can't get the problem fixed. I have attached a screenshot below that I hope will help you.
If you need more information, I will be glad to provide it to you.
1. Run ESET Smart Security
2. Run Malwarebytes Anti-Malware
3. Delete user account like any other user would
4. Delete user account through command prompt
5. Delete user account by going under computer, local disk C, users, and then deleting the user there.
6. Run Hitman Pro
7. Run Emsisoft Emergency Kit
8. System Restore
9. Rogue Killer
10. Rootkill
11. Combo Fix
12. Ccleaner (I have heard bad things about it and I didn't like it so I removed it from my computer)
13. Avast Premier Antivirus
14. Tdsskiller
15. Malicious Software Removal Tool from Microsoft
16. Command Prompt (type C: then attrib) and I found one autorun program and deleted it
17. Adware Cleaner
Each time I start or restart the computer, the user reappears. On all of these except Avast and Malicious Software Removal tool, something was detected and I removed it. My computer has and still is working extremely great, I run scans on it regularly and run disk defragments, disk cleanups ...
If you are wondering how I run my scans, I run full scans, quick scans, and smart scans. I don't run them at the same time to prevent the computer from slowing down and possibly each scan missing something. In addition, I regularly run windows updates and make sure my drivers are up to date.
As to what I think the cause could be is I had a computer I was fixing for someone that was messed up and I think it still has viruses and malware on it. I had it connected to the network so I could work on it better and I think it spread from that computer to mine. That computer is no longer on the network and I am working on scans to find malware and/or viruses on it.
Before all of this, I had ESET Smart Security and Malwarebytes installed. I also had rootkill and TDsskiller but those don't install on your computer, you just download them and save them to your downloads folder and then run them.
My computer is running windows 7 professional, 32 bit, it is a Compaq computer (before HP and Compaq merged), AMD Athlon Dual Core Processor, 3gb of memory, 320gb hard drive, and NVIDIA GeoForce 6150 SE Graphics.
Our network is secure and we have a password that is about nine characters long and includes numbers and letters (it is random password). I have tried just about everything in the book that I know of and still can't get the problem fixed. I have attached a screenshot below that I hope will help you.
If you need more information, I will be glad to provide it to you.