I was given a laptop that is apparently riddled with viruses. Almost every mouse click makes a pop up appear, full of redirects and it reinstalls ad programs every time I try to work on it. It's bad enough that I have to post this from another computer.
It's running windows 8.1 and says dds won't run due to compatibility mode. I gather that is true from other posts and not just the virus playing games.
I do not have access to any of the cds or paperwork that should have come with the laptop including product key for this copy of windows.
I included the single file that I was able to collect from the guidelines, but when I ran gmer is did say several files were already in use or something. I can run it again and get you a list of them if it will help.
Thank you in advance.
It's running windows 8.1 and says dds won't run due to compatibility mode. I gather that is true from other posts and not just the virus playing games.
I do not have access to any of the cds or paperwork that should have come with the laptop including product key for this copy of windows.
I included the single file that I was able to collect from the guidelines, but when I ran gmer is did say several files were already in use or something. I can run it again and get you a list of them if it will help.
Thank you in advance.