Hello, this is my first post on this forum, i'm asking your help because i tried anything i could to solve this problem and i'm not able to solve it.
So i explain the problem:
I'm using Google Chrome and my connection is fine (i can open any other website).
I've always been able to open YouTube since a week ago, i think i may have installed some malware program and i tried these things to try remove it:
Windows Defender, i've done a complete 4 hours scan, almost 2800000 files scanned, and no results.
Malwarebytes, done 2 scans, on the first one, it found 2 PUP (probably unwanted programs) and i deleted them, on the second one, no results.
Kaspersky TDSSKiller, no results.
HitmanPro, some results, but none resolving the problem.
AdwCleaner, some results, but none resolving the problem.
I tried cleaning cache, cookies and any other suspicious thing from Google Chrome, also deleted some extensions i thought could be malware, but no changes on the problem.
I checked my hosts file, but it's clean.
I tried to open youtube.com with both Firefox and IE, but it will just stuck loading for ever, while other pages can still load on both the browsers.
I think the problem must be some kind of redirect virus, because either it opens this page:
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and as you can see, if i hover the mouse on the logo (where it says Home) the like that appears on the bottom, is still youtube.com;
either it opens a page (which i can see from the icon, which is not YouTube's) that says "Service Temporary Unavailable", either it opens a page that says "Apache is functioning normally" and so on.
I really think this is a virus, but i'm posting here because i don't know what to do to solve this problem. Please help and thank you for your answers.
So i explain the problem:
I'm using Google Chrome and my connection is fine (i can open any other website).
I've always been able to open YouTube since a week ago, i think i may have installed some malware program and i tried these things to try remove it:
Windows Defender, i've done a complete 4 hours scan, almost 2800000 files scanned, and no results.
Malwarebytes, done 2 scans, on the first one, it found 2 PUP (probably unwanted programs) and i deleted them, on the second one, no results.
Kaspersky TDSSKiller, no results.
HitmanPro, some results, but none resolving the problem.
AdwCleaner, some results, but none resolving the problem.
I tried cleaning cache, cookies and any other suspicious thing from Google Chrome, also deleted some extensions i thought could be malware, but no changes on the problem.
I checked my hosts file, but it's clean.
I tried to open youtube.com with both Firefox and IE, but it will just stuck loading for ever, while other pages can still load on both the browsers.
I think the problem must be some kind of redirect virus, because either it opens this page:
and as you can see, if i hover the mouse on the logo (where it says Home) the like that appears on the bottom, is still youtube.com;
either it opens a page (which i can see from the icon, which is not YouTube's) that says "Service Temporary Unavailable", either it opens a page that says "Apache is functioning normally" and so on.
I really think this is a virus, but i'm posting here because i don't know what to do to solve this problem. Please help and thank you for your answers.