Morning all,
Hope you're well - I've had an issue ongoing for a few weeks now whereby random adverts and pop-up windows display in Google Chrome when visiting sites which in the past have never had them (E.g. EA's Battlelog).
I've googled removal of the BestSaveForYou software (including removing the extension in Google Chrome + IE, resetting settings in both, removing any suspect programs, running Malwarebytes Anti-Malware as well as Hitman Pro and MSE) but so far, it's not solved the issue. I've also reset the files within the 'etc' folder (windows\system 32\drivers\etc) as this has been reported as being a source of the issue.
I've also completely removed Google Chrome from my machine, and re-installed from scratch.
Whenever I open up Google Chrome, the BestSSavveFForYou extension is present on start-up. I run Windows 7 SP1 with MSE and Malwarebytes Anti-malware (I've removed Hitman Pro for the time being as per your guidelines in : hxxp://www.techsupportforum.com/forums/f50/new-instructions-read-this-before-posting-for-malware-removal-help-305963.html) .
I've run the DDS and have attached the 'attach' section that is requested initially to this post using WinZip. I've also attached the Gmer log files as requested. Please see my reply to this post to see the contents of the DDS report.
Any help would be greatly appreciated!
Kind regards,
Savelol
Hope you're well - I've had an issue ongoing for a few weeks now whereby random adverts and pop-up windows display in Google Chrome when visiting sites which in the past have never had them (E.g. EA's Battlelog).
I've googled removal of the BestSaveForYou software (including removing the extension in Google Chrome + IE, resetting settings in both, removing any suspect programs, running Malwarebytes Anti-Malware as well as Hitman Pro and MSE) but so far, it's not solved the issue. I've also reset the files within the 'etc' folder (windows\system 32\drivers\etc) as this has been reported as being a source of the issue.
I've also completely removed Google Chrome from my machine, and re-installed from scratch.
Whenever I open up Google Chrome, the BestSSavveFForYou extension is present on start-up. I run Windows 7 SP1 with MSE and Malwarebytes Anti-malware (I've removed Hitman Pro for the time being as per your guidelines in : hxxp://www.techsupportforum.com/forums/f50/new-instructions-read-this-before-posting-for-malware-removal-help-305963.html) .
I've run the DDS and have attached the 'attach' section that is requested initially to this post using WinZip. I've also attached the Gmer log files as requested. Please see my reply to this post to see the contents of the DDS report.
Any help would be greatly appreciated!
Kind regards,
Savelol