Hi, I have an infection with which I need your help. Each time I open a browser, I get a series of adware/malware pop-ups from the following sites/programs:
Offers by Boost, Web Bar, sbakyl.com, and getupdatesnow.com
I have read and followed your instructions for posting the preliminary scans. Unfortunately, I cannot get DDS to run. When I try to run, I get the following message:
"DDS is not meant to run in compatability mode. The program shall now exit".
I was able to run GMER. The ark.txt zip file is attached. Please review and advise next steps to remove this infection. Thanks in advance for your help.
Offers by Boost, Web Bar, sbakyl.com, and getupdatesnow.com
I have read and followed your instructions for posting the preliminary scans. Unfortunately, I cannot get DDS to run. When I try to run, I get the following message:
"DDS is not meant to run in compatability mode. The program shall now exit".
I was able to run GMER. The ark.txt zip file is attached. Please review and advise next steps to remove this infection. Thanks in advance for your help.