requested logs for Windows email disappeared, AVG Free 2014 stops scanning at 60% and

requested logs for Windows email disappeared, AVG Free 2014 stops scanning and more
I believe I posted to the wrong forum earlier today. Sorry

--------------------------------------------------------------------------------

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 9.0.8112.16592 BrowserJavaVersion: 10.7.2
Run by Admin. Kate at 16:57:52 on 2014-12-06
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.1790.1225 [GMT -7:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_15_0_0_239_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: GamingWonderland: {a899079d-206f-43a6-be6a-07e0fa648ea0} -
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRunOnce: [125_72587487522] "c:\users\admin. kate\appdata\local\LMIR0001.tmp_r.bat"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [FUFAXRCV] "c:\program files\epson software\fax utility\FUFAXRCV.exe"
mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: %SYSTEMROOT%\system32\nvLsp.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.254.254
TCP: Interfaces\{17B9058B-9094-40EA-8EEE-01F04C07F54E} : DHCPNameServer = 192.168.254.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2014-6-17 147736]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2014-6-17 241944]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2014-10-29 98584]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2014-6-17 27416]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2014-10-20 197400]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2014-6-30 121624]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2014-7-21 200984]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2014-6-17 21272]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2014-10-24 189720]
S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2014-11-7 3247120]
S2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2014-11-7 289328]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\epson\epsoncustomerparticipation\EPCP.exe [2011-6-9 521600]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2013-1-18 383264]
S2 WDDMService;WDDMService;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2010-9-8 237056]
S2 WDFME;WD File Management Engine;c:\program files\western digital\wd smartware\front parlor\wdfme\WDFME.exe [2010-9-8 1034752]
S2 WDSC;WD File Management Shadow Engine;c:\program files\western digital\wd smartware\front parlor\WDSC.exe [2010-9-8 484352]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2012-12-11 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2014-12-05 14:49:25 430 ----a-w- c:\users\admin. kate\appdata\local\LMIR0001.tmp.bat
2014-12-05 14:49:25 355 ----a-w- c:\users\admin. kate\appdata\local\LMIR0001.tmp_r.bat
2014-12-05 14:17:28 -------- d-----w- c:\users\admin. kate\appdata\local\LogMeIn Rescue Applet
2014-12-05 14:04:09 -------- d-----w- c:\users\admin. kate\appdata\local\Avg2014
2014-12-05 14:04:00 -------- d-----w- c:\users\admin. kate\appdata\local\Western Digital
2014-12-05 14:03:24 -------- d-----w- c:\users\admin. kate\appdata\local\Adobe
2014-12-05 14:02:53 -------- d-----w- c:\users\admin. kate\appdata\local\VirtualStore
2014-11-25 23:55:07 522 ----a-w- C:\cleanup.bat
2014-11-25 23:31:32 -------- d-----w- C:\AVG_SysInfo
2014-11-20 12:21:18 499200 ----a-w- c:\windows\system32\kerberos.dll
2014-11-14 12:01:36 -------- d-----w- c:\programdata\AVG
2014-11-13 11:46:43 146432 ----a-w- c:\windows\system32\msaudite.dll
2014-11-13 11:46:40 619520 ----a-w- c:\windows\system32\adtschema.dll
2014-11-13 11:46:39 449536 ----a-w- c:\windows\system32\termsrv.dll
2014-11-13 11:46:38 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2014-11-13 11:44:47 2048 ----a-w- c:\windows\system32\msxml3r.dll
2014-11-13 11:44:47 1249280 ----a-w- c:\windows\system32\msxml3.dll
2014-11-13 11:43:58 278528 ----a-w- c:\windows\system32\schannel.dll
2014-11-13 11:43:32 67072 ----a-w- c:\windows\system32\packager.dll
2014-11-13 11:39:26 729600 ----a-w- c:\windows\system32\IMJP10K.DLL
2014-11-13 11:33:06 396800 ----a-w- c:\windows\system32\AudioEng.dll
2014-11-13 11:33:06 316928 ----a-w- c:\windows\system32\audiosrv.dll
2014-11-13 11:33:06 274432 ----a-w- c:\windows\system32\AUDIOKSE.dll
2014-11-13 11:33:06 170496 ----a-w- c:\windows\system32\EncDump.dll
2014-11-13 11:32:42 564224 ----a-w- c:\windows\system32\oleaut32.dll
2014-11-13 11:10:14 2054656 ----a-w- c:\windows\system32\win32k.sys
2014-11-09 13:45:59 -------- d-----w- c:\program files\iPod
2014-11-09 13:45:49 -------- d-----w- c:\programdata\B0FFCDD9-5261-4e59-B29A-17A4FABDEBAB
2014-11-09 13:45:49 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2014-11-27 13:13:17 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-11-27 13:13:17 701104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-10-27 19:05:44 1810944 ----a-w- c:\windows\system32\jscript9.dll
2014-10-27 18:59:06 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-10-27 18:58:19 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-10-27 18:56:58 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-10-27 18:56:40 421376 ----a-w- c:\windows\system32\vbscript.dll
2014-10-27 18:55:20 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-10-27 18:55:17 11776 ----a-w- c:\windows\system32\mshta.exe
2014-10-24 17:20:12 189720 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2014-10-20 22:14:14 197400 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2014-10-02 21:23:20 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2014-10-02 21:23:20 69632 ----a-w- c:\windows\system32\QuickTime.qts
2014-09-09 06:24:46 2048 ----a-w- c:\windows\system32\tzres.dll
.
============= FINISH: 16:59:43.00 ===============


Problem: Approximately, 11/22/2014 was the last time I had Windows mail on my computer. I did not check it on 11/23 so the first I noticed it was gone was 11/24. Over the same weekend I tried to run a virus scan using AVG free 2014 which I have never had a problem with in the past. It kept freezing my whole computer when it hit 60% and would be at C:Windows.old\Windows\System 32\ then various letters/numbers such as nvcod.dll, nvd3dum.dll, nvdisps.dll
About that time I had installed the AVG Secure Search so I wondered if it could have been that but I think I may have finally removed it but I am not sure.
On 11/24 I contacted AVG support and chatted. They sent me an email and asked me to run the AVG Virus Removal tool. I tried but after many hours of it scanning I ended up with a box that said "Failed to install the remover driver (Error code 0xC0000022)"
Microsoft word frequently shuts down and sometimes recovers the file and sometimes not.
Also get high CPU message frequently.
I have an Acer Aspire 1200 Windows Vista Business SP2, Athalon Dual Core 4400 + (2 CPU's) 2.3GHz. I have my original Windows Vista with SP1 disk but it says for Upgrade use only will that be okay? Also have original disks for Microsoft Office Enterprise 2007

Attached Files

ark.zip (5.7 KB)