Hi,
I have a few machines that i'm having issues with.
They are all showing the same symptoms (all different networks).
When opening any internet browser (IE, Chrome, firefox) after browsing to any website the browser stops responding and closes.
I have ran pretty much every tool on the system to try and resolve this issue but to no avail.
I have ran ESET Online Scanner which did find Win64\Dridex.A trojan and stated that it did remove it but it looks like this hasn't resolved the issue.
What I think has happened is that an email has been opened (the notorious MS Doc Macro document) that has infected the machine and i'm at a complete loss on how to get the systems back to working standard without re-installing the machine.
Any help would be much appreciated,
Many thanks,
Lewis
I have a few machines that i'm having issues with.
They are all showing the same symptoms (all different networks).
When opening any internet browser (IE, Chrome, firefox) after browsing to any website the browser stops responding and closes.
I have ran pretty much every tool on the system to try and resolve this issue but to no avail.
I have ran ESET Online Scanner which did find Win64\Dridex.A trojan and stated that it did remove it but it looks like this hasn't resolved the issue.
What I think has happened is that an email has been opened (the notorious MS Doc Macro document) that has infected the machine and i'm at a complete loss on how to get the systems back to working standard without re-installing the machine.
Any help would be much appreciated,
Many thanks,
Lewis