Hi,
I have an issue with my laptop. HP compaq nx6325 - it's on windows xp.
I installed malwarebytes as instructed by a friend as I suspected that my computer was infected. But I know little about these things, so since doing this it's gotten worst.
I can't access any Internet sites.
I have no start bar.
No thing external or internal is recognised on command prompt.
I can't start program's like malwarebytes, even when trying with chameleon.
All of the above apply in safe mode also.
I've also tried a system restore but it won't let me if I do it once logged on even as an administrator. If I try this from start up with F8 it won't work either.
I'm pretty sure I've tried everything I can think of. But again I'm no expert so any help of guidance to resolving this would be much appreciated.
I have an issue with my laptop. HP compaq nx6325 - it's on windows xp.
I installed malwarebytes as instructed by a friend as I suspected that my computer was infected. But I know little about these things, so since doing this it's gotten worst.
I can't access any Internet sites.
I have no start bar.
No thing external or internal is recognised on command prompt.
I can't start program's like malwarebytes, even when trying with chameleon.
All of the above apply in safe mode also.
I've also tried a system restore but it won't let me if I do it once logged on even as an administrator. If I try this from start up with F8 it won't work either.
I'm pretty sure I've tried everything I can think of. But again I'm no expert so any help of guidance to resolving this would be much appreciated.