using a Dell Vostro 220 posting this from a different pc
order parts - being shipped by UPS
opened Yahoo email - noticed email from UPS stating part was shipped, no one home to receive, but need number to pick up at UPS. Click on icon 4 number but it was a virus attacked. Me dropping my guard and did not noticed this was in the Spam folder and not thinking UPS does not do this way to make contact.
Attached windows words with screen print of virus (was this OK?)
The virus pops out in front of current screen with many different domain names showing on main page, "verysceongig.c**, vacuum-create.c** but all with the same screen showing different icons to click on but all dead ends, ex. Titles and Sub categories, "Arts" - Music, Movies, Television, "Health" - Medicine, Fitness, Relaxation, etc.
They are all seen on the bottom bar showing the "IE" icon and you cannot delete them until you can see a number along IE. The only way I found was to do the alt-ctrl-delete and then it may pop the number up with IE in order to delete the screen.
The IE displays on screen that "it cannot display the webpage".
I ran AVG Internet Security and it found & removed two threats but did not remove the virus.
Ran the "dds" and it states 2 logs on desktop but only see 1 "attached" text, not seeing the "DDs.txt"
Ran "Gmer" but will not scan...the pc shuts down stating "a problem has been detected & Windows has been shut down to prevent damage to your computer - I temporary turned of AVG security but it did not matter either way. GMER ran up to 45% and then turned off.
Tried both ways as to unchecked "IAT/EAT, C:/, Show All, or Systems only".
Cannot get "GMER" to scan...
Moved all files to external hard drive and have a "Carbonite Backup" (never used but installed)
out of options now except to replace "hard drive"
your support is greatly appreciated.
Brad
order parts - being shipped by UPS
opened Yahoo email - noticed email from UPS stating part was shipped, no one home to receive, but need number to pick up at UPS. Click on icon 4 number but it was a virus attacked. Me dropping my guard and did not noticed this was in the Spam folder and not thinking UPS does not do this way to make contact.
Attached windows words with screen print of virus (was this OK?)
The virus pops out in front of current screen with many different domain names showing on main page, "verysceongig.c**, vacuum-create.c** but all with the same screen showing different icons to click on but all dead ends, ex. Titles and Sub categories, "Arts" - Music, Movies, Television, "Health" - Medicine, Fitness, Relaxation, etc.
They are all seen on the bottom bar showing the "IE" icon and you cannot delete them until you can see a number along IE. The only way I found was to do the alt-ctrl-delete and then it may pop the number up with IE in order to delete the screen.
The IE displays on screen that "it cannot display the webpage".
I ran AVG Internet Security and it found & removed two threats but did not remove the virus.
Ran the "dds" and it states 2 logs on desktop but only see 1 "attached" text, not seeing the "DDs.txt"
Ran "Gmer" but will not scan...the pc shuts down stating "a problem has been detected & Windows has been shut down to prevent damage to your computer - I temporary turned of AVG security but it did not matter either way. GMER ran up to 45% and then turned off.
Tried both ways as to unchecked "IAT/EAT, C:/, Show All, or Systems only".
Cannot get "GMER" to scan...
Moved all files to external hard drive and have a "Carbonite Backup" (never used but installed)
out of options now except to replace "hard drive"
your support is greatly appreciated.
Brad