I just built a new computer and so far it only has support software for it's various components, one game, and a bunch of freeware utilities on it. Most of the utilities I've known and used for years. However, I was trying to resolve a sound issue and tried a couple of new utilities for that and I think that's where I got dinged.
Anyway, the offending malware is PUP.Optional.Spigot.A and it's located in chrome preferences directory. The path is:
C:\Users\micro_000\AppData\Local\Google\Chrome\User Data\Default\Preferences
I found it using MalwareBytes which recommended quarantine. I followed the directions and thought I was through but it showed up again in the next scan. I made several attempts but I cannot remove the malware this way.
Any help would be greatly appreciated.
Please note: dds.scr says it cannot run in compatibility mode and will not run on my system.
I have my Windows 8.1 installation CD.
Anyway, the offending malware is PUP.Optional.Spigot.A and it's located in chrome preferences directory. The path is:
C:\Users\micro_000\AppData\Local\Google\Chrome\User Data\Default\Preferences
I found it using MalwareBytes which recommended quarantine. I followed the directions and thought I was through but it showed up again in the next scan. I made several attempts but I cannot remove the malware this way.
Any help would be greatly appreciated.
Please note: dds.scr says it cannot run in compatibility mode and will not run on my system.
I have my Windows 8.1 installation CD.