Hello everyone,
First off, I would like to say thank you to everyone who helps out on these forums. Your efforts help save us a lot of time, headaches and money trying to resolves these issues!
A co-worker was having problems with his laptop after clicking a link and asked if I could help him. I downloaded Malwarebytes Anti-Malware and ran a scan (log attached), which revealed over 23 trojan infections. I quarantined what I could; however, each subsequent scan revealed more infections. His computer is extremely sluggish and that's all I have noticed thus far. I downloaded both DDS and GMER and ran the scans (see attached); however, DDS only created the Attach.txt file and not the DDS.txt file. Not sure what happened there?
Any help is greatly appreciated and let me know if you need anything else.
First off, I would like to say thank you to everyone who helps out on these forums. Your efforts help save us a lot of time, headaches and money trying to resolves these issues!
A co-worker was having problems with his laptop after clicking a link and asked if I could help him. I downloaded Malwarebytes Anti-Malware and ran a scan (log attached), which revealed over 23 trojan infections. I quarantined what I could; however, each subsequent scan revealed more infections. His computer is extremely sluggish and that's all I have noticed thus far. I downloaded both DDS and GMER and ran the scans (see attached); however, DDS only created the Attach.txt file and not the DDS.txt file. Not sure what happened there?
Any help is greatly appreciated and let me know if you need anything else.