First, I apologize if this is in the wrong section. Due to this being two separate problems I was not sure where to post. I am trying to fix my mom's computer that is running Windows 8. It looked as if it had the Windows Antivirus Master Virus. It is not allowing access to any program or the internet. I was told to do a system restore from safe mode after failed attempts to get any virus removal on the laptop. It has now been on the restore for 45mins at least and says "Please wait while your Windows files and settings are being restored System Restore is restoring the registry..." I thought a system restore shouldn't take this long and am not sure if you are able to get out of it. I should have just come here first. Any help would be much appreciated!
Megan
Megan